hello friend, i’m so sorry this is causing you so much stress

I highly recommend telling your trainer, store manager, and always reminding your shifts about this and they will make sure to not put you on DTO. If your coworkers/manager is not willing to accommodate to your condition, I would say to go to the district manager and request a transfer to a cafe store if possible but I really doubt they will put you on DTO if you let them know! Also if your store is like mine, sometimes the DTO person goes outside and takes order directly from the cars, you could let them know you’re willing to do that if they ever need you on DTO(my store typically doesn’t put green beans on DT positions either, i’ve only done it a few times and i’m mainly on food/front reg)

Lots of golden advice shared already but I want to reiterate you need to have a conversation with your manager about this. SM here. Just asking for an exception isn’t enough, have your manager file for an accommodation with the PRSC. I’d start with a discussion about how you’re struggling and show your documentation of condition, tell them you’d like them to file an accommodation with the PRSC for you. This way you are protected from any potential retaliation from a peer, ssv or sm. You’d be surprised how many petty partners don’t want to accommodate something unless there is documentation of it. Please please please have everything submitted with the prsc for your sake.

I have an auditory processing disorder and my store told me that they could transfer me to a store that was not drive thru because you use a headset for so much so I had to stick it out. I was hired as a shift supervisor though so it might be different in your case.

You shouldn’t have to, and my first reccomendation is definitely set up an accomendation first, but I don’t personally believing thinking about transferring to a cafe only store is a bad idea, especially depending on what daypart you work. If you regularly work peak and if there’s many positions that don’t need to use a headset that’s one thing, but if you work slower shifts that have say 3 partners on, it could be hard on your coworkers, because one of them could easily end up doing DT every single shift if y’all always work together. And you might want to think about if your line is “no DTO ever” or like, “15/35 minutes is okay” so you can cover for someone’s break or wherever your line is, because those are pretty different.

Now don’t get me wrong I’ve worked with partners that can’t do x or y position for x or y reason, but I don’t think it’s pettiness if your coworkers get frustrated. In an ideal world it wouldn’t happen, but something to think about.

And flip of the same idea, /you/ might end up on the same position every day, which is also bad. I have chronic wrist injuries from being on bar and not rotated that still flare up years after the fact.