My manager is known for being strict when calling out for literally any reason. A lot of baristas have quit on him and stopped showing up, never completing their two weeks, including newbies who’d stop showing up after like a day or a couple of weeks. Recently my brother had a heart attack and was hospitalized and we were told he needed open heart surgery. I knew whatever day he had the surgery, I was not going to be coming in. I told my manager, he was understanding and told me to try to find coverage. The hospital kept switching dates on us but there ended up being a complication which he needed emergency surgery. I called him when I could to tell him I was not coming in around 6 am with my shift at 7 am. I told him it was emergency surgery and he proceeded to say that it was not okay I’m calling an hour before. I explained it was all last minute, but he told me I wasn’t in any “imminent danger” and that ultimately it was up to me whether or not I’m coming in to work. On the phone, it felt as if he were pointing to writing me up (he’s done this before). I told him that my brother is in the hospital and I am absolutely not coming into work. He was very angry with me on the phone and was not understanding of the situation at all. He was very much informed about everything going on, probably more than he needed to know. He also told the other shift leads about it when I made a big effort to keeps things private by always pulling him to the side. Some of my friends say to go to HR but I’m not sure. For me this was the final straw, I put my two weeks. I don’t feel comfortable working with him at all. Is it worth going to HR ?
Magnhild9458 points1y ago
You’re already on your way to a better employment situation so it doesn’t matter to you. However, putting in official word at HR creates a paper trail for the manager so the next time it happens or the time after that the hire ups will begin to see the pattern. It won’t help you but maybe a fellow partner down the line.
Basic-Maintenance208 [OP]27 points1y ago
That’s exactly what my friend told me ! She said that so many people could have gone to HR for the crap he’s down. There was this one barista who had they/them pronouns and I guess one of the shift leads made them feel really uncomfortable about it by asking LOTS of questions. They went to my manager to tell him their uncomfortable about it to which he kinda responded like “that’s not really my problem” (keep in mind he’s like best friends with this shift lead). That barista ended up quitting and never showed up again.
Magnhild9411 points1y ago
These are absolutely the things that should be reported to HR. Starbucks takes diversity and inclusion seriously. We should all respect the pronouns of our partners.
esaeklsg17 points1y ago
Starbucks allows sick time to be used for immediate family iirc. So use that if you have it. Add to that if you're in a state where sick time is legally required, your manager could easily be in legal trouble. If you're feeling salty enough you could look into that.
h2otower7 points1y ago
From what I understand we owe NO explanation to our employers when it is a medical reason or emergency to take our sick leave. That’s what my health care provider told me anyway. It may be different depending on what state you are working in. Please report if you are up to it. )This supervisor seems to be a bully and power hungry) I’m getting madder by the minute at the way the supervisor treated you. I admire your courageous decision to choose your brother over sbux
carcinophile3 points1y ago
I've never dealt with HR before so I'm not sure, but fuck that sounds awful. I'm sorry to hear that you went through that.
fregretcha2 points1y ago
Look up your state’s laws about family emergencies. In my state, nothing is needed for something like this, and they legally cannot fire you over it.
casprinjuniper1 points1y ago
They are required to post the number in the back of the store.
This is the # to Sedgwick which I believe handles things like this... (866) 647-7610
Can anyone else confirm?
casprinjuniper1 points1y ago
You need to go to HR and your DM in my opinion.
The horror stories I read here make me SO fucking thankful I have the SM I do. Jesus.
Basic-Maintenance208 [OP]1 points1y ago
How do I contact HR or my DM ?
MakePeaceTogether1 points1y ago
Absolutely speak with HR, regardless of you exiting your position by going to HR, you could help another barista in the future with a paper trail starting on your manager. Your managers behavior was completely inexcusable, unprofessional, and completely lacks empathy. These are characteristics that should embody how a manager acts. I’m glad you’re quitting and hope everything goes well with your brother. Best of luck to you.
Basic-Maintenance208 [OP]1 points1y ago
I keep looking online on how to contact HR but I have no idea how :((
ItzBoogieMan1 points1y ago
Take it to HR, if he has previous complaints then he can be put on administrative leave or even fired.
Dont kill yourself for a job that will replace you in a week. Most fast food places like McDonalds and Starbucks etc don’t really care about the loyalty you give to the company. Starbucks will always be there, your brother on the other hand is in a more important position.
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