Bit of background - I'm a 263xxxx, so almost 3 years in, transferred across the country to this store about 5 months ago and have liked it a lot. The business is manageable, the location is nice, and even though it's a kinda long drive for me I enjoy the SM and the regulars enough to make it even though I've found Starbucks closer to home. As much as I bitch on this subreddit, I love being a barista and making someone's day better with something as simple as coffee and a smile is very fulfilling to me. I don't want to leave the company yet.

One problem, though. The morning shift is so absolutely awful to work with I don't want to come in anymore.

They're fond of ""coaching"" by means of loudly condescending to you in the middle of peak and in front of everyone, usually over not constantly connecting at the window in the morning when nobody wants to talk to you. It feels intentionally humiliating and for me in particular it ruins my entire day because of RSD (Rejection Sensitive Dysphoria, essentially the anxiety symptom of ADHD). They've been taken to the SM and reprimanded over this before, and that's where I think the problem is.

The SM, who is lovely, has had to speak with this shift multiple times over being this kind of infantilizing and mean to me specifically. Now whenever the SM isn't around I'm starting to feel targeted, like they have these mean hawk-eyes on me all the time and the instant I stop being perfectly bubbly and babbling out the window during a pandemic and when nobody wants to talk to me, they swoop by and make some extremely unnecessary and frankly unacceptable comments at me.

Today they slapped some sbux handbook thing on the counter at me and demanded I read from it, aloud, while I was at window as a car pulled up. I was feeling unwell and they had just come off their lunch - before I had a single chance to talk about moving positions they put me on the defensive. I told them that I was feeling under the weather and they snidely asked "oh, should I send you home then?" I had been intending to ask to move to DTO for the rest of my shift so they wouldn't be understaffed while doing record business but I was so shocked and hurt I said yes. So I went home early today.

I'm a grown woman. I don't think it's unreasonable for me to expect to come to my job and be treated like one. But this shift just keeps getting worse and worse, and I hate confrontation, so no matter how bad it gets I just can't stand up for myself in the moment.

I know I should talk to the SM about this but I just hate feeling like a tattle-tale. Can I call ethics over this? PCC? Has anyone else had to deal with a really bad shift before?