*hands them my apron* if you think you know so much, why don’t you go ahead and clock in.

i always tell them to complain to corporate, not us.

Unpopular opinion, I kinda agree with her to some extent. I walked into a store the other day(drive thru was lined up into the street) and there was seriously a 40min wait…Nobody has time to wait that long on their way to work or school, I absolutely agree that’s an issue. But as a Barista I just make the drinks in the order the stickers print. It’s a corporate issue we have zero control over

I always just say "Thanks for letting us know. I'll pass it along to the manager". If it's actually relevant, I MIGHT remember to tell my manager when we're not in the middle of peak. If it's not, it's conveniently wiped from my memory 5 seconds and 15 frapps later.

A lot of customers expect us to match their unique, personal standards, but we're actually trying to meet the high standards of corporate AND the expectations of 1000+ daily customers. We're a privately owned company operating in the public not your personal servant. You're not the only one ordering a latte and running 5 mins late to the PTSA meeting... Keep it moving Karen

There are so many responses back: I don’t like that I wear a mask to work & yet customers can walk in here & hang out without one. I also don’t like that Starbucks had “discontinued” multiple sku items, but keeps dragging us along by telling us they might be coming back. I could go on.

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