I’ve had a really rough day yesterday at work, my manager talked to me how I am not making customer connections and had my back turned to them, as well as I’m going very slow in DT. I understand he has to let me know and he was being very polite about it, but it still hurts. I felt as if my hard work isn’t being validated because even though I’m not the best I do try very hard, and he always catches me at my worst moments, I always try my best with customer connections and greeting everyone especially my regulars, I ask people how their day is and apologize for inconveniences, but he never sees that, he only sees when I have nothing to do and just waiting for drinks to hand out. But I do understand I need to speed things up and make better customer connections, while following the under 45 second rule. I’m still a month into the job, but I can’t keep using the “new card” because he is hiring more people and specifically told me that. To top it off, my mind was all over the place and I forgot to clock out. Great. I don’t know what to do now :/