Lmao that’s not allowed at all! We highly encourage our customers to buy the reusable straws we have in store. But we’re continuing to have straws in stock for people that request them. I’ve heard rumours of paper straws in the future. Most fast food places in Canada now have paper straws

I know that we are trying to reduce the use of straws, but get rid of them? It seems like it would be difficult to drink a Frappuccino without one. Sounds like your SM has no clue....

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Imagine a world where you drive up to any fast food establishment and you're expecting your favorite drink of choice. When you get to the window you prefer a straw to drink while you're driving because that's the safe way to drink anything while you're driving. When you politely ask for a straw for your drink you are dumbfounded to someone asking you, "Uhm... are you disabled sir?"

Like... what the actual hell?

That is absolutely a violation. It's none of our business if someone is disabled or not.

absolutely not, you need to report that

No no no no no! I believe you should get paper straws to replace plastic straws - how is someone supposed to have a frappuccino without one? And also, at least at my store, we have some plastic ones for those who request (i.e. people with a disability who need a plastic straw) but we CANNOT ask them if they are disabled. Just like with masks, if they say they're exempt we just need to take that at face value and accept it.

That’s an ADA violation of I have ever heard one. Report that immediately

What the fuuuuuck????????

I'm a person with disabilities that make using a straw more convenient/safe for me:

Wtf hahaha. What a jackass. I don't look disabled 99% of the time.

I just say "Here! Also our lids have the hole off-center, like a sippy lid, just a heads up 😊 have a nice day!"

Tells them we have strawless lids, I don't have to watch them struggle to punch it through the center mindlessly, keeping Starbucks drinks accessible but also keeping in mind that a lot of other fast food joints don't have sip lids.

Also like you need a straw to drink drinks with dome lids on them? So stupid.

Tell them it's a matter of ADA compliance. Idk if that's actually true, but as far as I know plastic straws are the only viable option for many people with disabilities. The reason being other types of straws dissolve, melt, or create a risk of injury.

Pretty sure that's against the ADA....

I uh, don't know what your manager was told but we were told (Canada) that we're switching to paper straws... not getting rid of them entirely?

Wait how would they get rid of them what about Frappuccino’s?

Bruh nah that's hella not allowed. Plus straws won't make a damned difference if the corps don't stop killing the earth

? How do they expect customers to drink anything with a dome lid...?

I remember earlier on in the straw shortage for our store- we ended up getting paper straws as backups and customers were NOT happy. They’d request the plastic ones and catch a fit when we didn’t have them. One lady had gone as far as to ask me if we were making the permanent switch to paper straws and I explained as of right now we’re just experiencing a shortage - she replies ..and I kid you not .. “oh good thank god. I thought it was some act to save the turtles. WE DONT EVEN HAVE TURTLES HERE!!” .. and drives off smiling and relieved.

This is why we have these global issues. -.-

We had paper straws for like a week before they went back to normal. I think it’ll be a while before this happens, and I don’t think it will. Customers would be upset that they can’t have a straw and would not like to be told to buy one and we all know Starbucks will roll over and die if a customer tells them to. Starbucks is also going in such a fast food direction that I just doubt they’ll go no straw.

I work at Starbucks in Canada we have gotten out paper straws but still working threw the old plastic ones, we have bendable plastic straws that people can ask for if they are disabled and need a bendable straw. Maybe that will eventually happen there