Starbucks Baristas: The daily grind
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I just need to rant (self.starbucksbaristas)
submitted by scmfckwaido
So I transferred stores in august due to moving back to school, and my old SM told me how great my new SM is. Well, I really love the Sm from my old store so I took her word for it. And yea, I guess she’s nice. She’s sort of passive aggressive. And since moving to this new store, not one person has taken the time to let me know where anything is/ how they do things. I know each starbs is set up differently so tasks vary according to the role.
Today, I was told I was going to be doing cafe orders and only that. However, that also includes brewing coffee, and pouring coffee and hot teas. Im not used to that as I was trained that the CS person was the one who brews coffee and hot bar always does the brewed coffee and hot teas.
It’s these dumb small things that just make me so upset. I love working at Starbucks, but man I feel miserable right now. There’s just a lot of lack of communication happening and it makes me feel like an outsider.
Today a woman was waiting a long time for her hot tea and my SM was doing cafe/mobile hot bar. I asked if she had it for her and she told me that it’s my job. I responded, “please tell me that next time” which may have come off as passive aggressive. I was told that I just should’ve known.
But man, I’m just upset and I’ve started to dislike my job. I’ve never cried at work until I came here. It just seems like they don’t want me here.
Edit:
I think my old sm may have mentioned to my new one that I’m struggling a bit. She came up to me and was pretty much like “hey, if you need to work a little less that’s okay, you’re doing a great job” so :) feeling better
Today, I was told I was going to be doing cafe orders and only that. However, that also includes brewing coffee, and pouring coffee and hot teas. Im not used to that as I was trained that the CS person was the one who brews coffee and hot bar always does the brewed coffee and hot teas.
It’s these dumb small things that just make me so upset. I love working at Starbucks, but man I feel miserable right now. There’s just a lot of lack of communication happening and it makes me feel like an outsider.
Today a woman was waiting a long time for her hot tea and my SM was doing cafe/mobile hot bar. I asked if she had it for her and she told me that it’s my job. I responded, “please tell me that next time” which may have come off as passive aggressive. I was told that I just should’ve known.
But man, I’m just upset and I’ve started to dislike my job. I’ve never cried at work until I came here. It just seems like they don’t want me here.
Edit:
I think my old sm may have mentioned to my new one that I’m struggling a bit. She came up to me and was pretty much like “hey, if you need to work a little less that’s okay, you’re doing a great job” so :) feeling better
MungotheSquirrel 4 points 1y ago
Sounds like this store doesn't have enough people who have ever worked at other stores, so they think the way they do lots of things are universal when they're actually choices.
It sucks, but likely the best way through is confronting it head on. "At my first store, hot coffee and tea stickers went to the cafe bar to do, so I wasn't expecting that to be my job. Is there anything else you've noticed that you expect me to be doing in certain positions that I haven't done?"
I've been assigned to 7 stores and worked shifts at well over a dozen more, and there are A LOT of things that can differ from store to store. Be as observant as you can, ask questions if you see someone doing something you didn't expect, and let everyone know that it should be an open conversation if their expectations don't match yours. It's the only way to avoid passive aggressive nonsense or people thinking you're stupid or lazy.
Hang in there. ❤
It sucks, but likely the best way through is confronting it head on. "At my first store, hot coffee and tea stickers went to the cafe bar to do, so I wasn't expecting that to be my job. Is there anything else you've noticed that you expect me to be doing in certain positions that I haven't done?"
I've been assigned to 7 stores and worked shifts at well over a dozen more, and there are A LOT of things that can differ from store to store. Be as observant as you can, ask questions if you see someone doing something you didn't expect, and let everyone know that it should be an open conversation if their expectations don't match yours. It's the only way to avoid passive aggressive nonsense or people thinking you're stupid or lazy.
Hang in there. ❤
scmfckwaido [OP] 2 points 1y ago
Thank you ❤️ I really needed this. I appreciate the help
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