Starbucks Baristas: The daily grind
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Tired of customers giving me just the name of a "secret menu" drink and expecting me to know it. (self.starbucksbaristas)
submitted by sofso
No recipe given, nothing aside from the name. Sometimes it's impossible to make the moment right :/
FfierceLaw 28 points 1y ago
Just have a ready answer, “That is not on our menu but if you can tell me what is in it we will make it for you.” Sometimes they have a list/instructions. Lately you can bet it will have syrups that you haven’t had in months. I suggest an alternative syrup and they usually go for it. In the end they get a big sweet cup of something and they are happy.
brattneybiscuit 5 points 1y ago
Today I felt so bad for someone because he was going down a list of secret menu drinks he wanted and literally every single one had something that we were out of :/
paladin-miraak 4 points 1y ago
This just happened to me today! I was taking a man’s order and I don’t think he knew much English, but he was on the phone with a woman. He literally just showed me a screenshot of a TikTok that said “Caramel Cookie Crumble Frappuccino” and I’m like, “Okay, this is a TikTok drink so I need to know exactly what is in it.” They didn’t understand and ended up ordering a Strawberry Frapp instead. I’m also pretty new so maybe caramel cookie crumble is common sense but I didn’t wanna ring it up wrong and risk making them angry.
sofso [OP] 3 points 1y ago
omg I'm not even joking it was the same exact drink for me. The lady kept repeating caramel cookie frappuccino and I kept asking if she meant caramel ribbon crunch or mocha cookie crumble, and finally she was like "Well I saw it on the internet, I don't know!".
Normal_Human_4567 4 points 1y ago
"I'll have a redeye. What, you don't know what that is?" *explains it slowly like I'm an idiot for not knowing*
OneRoseDark 23 points 1y ago
a, uh.. a red-eye isn't a secret menu thing. it's a coffee term you don't know, but it's a coffee term.
Normal_Human_4567 1 points 1y ago
Sure, but I'm not wrong for not knowing a super uncommon term.
ayrihanae 0 points 1y ago
Red eyes and Black eyes are actually really common. They get ordered a lot at our store.
Normal_Human_4567 4 points 1y ago
I've only ever been asked by one person, my supervisor hadn't heard of it either. It could be a US/UK discrepancy? Point still stands though, acting like the barista is stupid for not knowing your weird random drink pick-n-mix is just rude behaviour
[deleted] 1 points 1y ago
[deleted]
ogilviup 1 points 1y ago
Yeah man… no offense but these tiktok orders are slowly becoming the bane of my existence as a partner… particularly as one who does a lot of register 🙃
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