I switched from corporate to a “we proudly serve” store and I’ve been retraining everyone on how to make the drinks because it was a free for all for awhile.

There’s one teenager who is a thorn in my side and she makes whips wrong even though I have the recipe laminated and taped up. She knows the new recipe yet she makes it the old way “because that’s the way I was originally taught” and it’s frustrating because I have customers complaining to me about it.

I’m not a supervisor. My supervisors know about this and they are talking to her but I wanted to pull my hair out.

To top it off she just makes drinks whatever way she wants without following the recipe cards so I have customers expecting it the way she makes it. When I follow the recipes I’ve used for years, I get to deal with the angry customers.

Oh and she tried to tell me that because I’m technically still “training” it means she didn’t have to split tips with me. (We split cash tips after every shift.) That was the last straw and I went and talked to my supervisor because I was exhausted and in tears.

I miss my corporate store and I’m considering going back at this point.