Starbucks Baristas: The daily grind
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When you prep everything for the openers but you come in the next day and not a single dish is done (reddit.com)
submitted by Responsible-Will6040
SkullJooce 64 points 1y ago
Bro that’s the story of closing 😔 nothing is enough for the openers and they get to say they’re busy — if closers are busy, that means they’re getting off late. Unfair
Aliciarox11189 6 points 1y ago
My only request is clean dishes, turn off the ovens, and clean the syrup bottles (if it's summer sweet cream). Usually I get one of these.
[deleted] -1 points 1y ago
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MrBeetSoda 2 points 1y ago
Whaat? Ice bins are supposed to be clean and empty at EOD.
_pkthunder 59 points 1y ago
Omg, so I've literally only worked 6 days so far. 5 days were all opening shifts and all the morning ppl were like why can't closing do what they're supposed to? Yesterday, I wasn't scheduled but closing shift needed help because two people didn't show up... Apparently it's a common thing... Anyway, I can't begin to explain the horror and panic I experienced yesterday. LMFAO AND TODAYS MORNING PPL WERE LIKE "CLOSING HAS IT SO EASY" 🥲🥲🥲
[deleted] 41 points 1y ago
Let’s all calm down with this morning/night divide.
Remember that we’re all underpaid and often overworked with not enough employees on shift at once, working for a megacorp. If there wasn’t enough time/employees for something to get done don’t blame each other for it.
Remember that we’re all underpaid and often overworked with not enough employees on shift at once, working for a megacorp. If there wasn’t enough time/employees for something to get done don’t blame each other for it.
Mayachees 16 points 1y ago
I think that because of how Starbucks does their scheduling and “protecting the peak” and drive times, it creates this divide.
At my store we have to “protect peak” at all costs. It’s all about drive times.
Which means that there is 9+ people in the mornings.
But for afternoons and evenings I am lucky to have 2 people. And we get sooooo busy in the afternoons (college town and near a high school).
So it is very frustrating when the shifts that are fully staffed (almost always morning shift), doesn’t do the same amount of cleaning and backups, etc as the night crew.
At my store we have to “protect peak” at all costs. It’s all about drive times.
Which means that there is 9+ people in the mornings.
But for afternoons and evenings I am lucky to have 2 people. And we get sooooo busy in the afternoons (college town and near a high school).
So it is very frustrating when the shifts that are fully staffed (almost always morning shift), doesn’t do the same amount of cleaning and backups, etc as the night crew.
Js_On_My_Yeet 33 points 1y ago
Dishes? Ha try the caramels, frapp roasts, espresso, whips, refreshers, iced coffee, and ice (on top of the dishes). Walked into my noon shift one day like that, it was a miserable day and I had a lot of words to exchange with my morning crew that day. Not nice things.
Responsible-Will6040 [OP] 14 points 1y ago
Those days happen way too much… had to directly call out a shift the other day for another crappy handover
RexSadio 22 points 1y ago
Worst part… they complain about a lot of things
silentwhisperer1484 18 points 1y ago
Before I became a shift, I would close all the time. Now as a shift, I still close fairly often, but work a good variety of different shifts and I will die on the hill that night crew has the hardest job paired with the most difficult tasks. I have tried my best to get morning crews to understand how unfair it is to dump everything onto mids, who then in return dump it onto the closers, but this divide is deep-rooted. Closers get all the new people, have to do the floors, the dishes, tear apart and clean everything, get less staff, get more call-outs. It’s awful and I always feel for closers.
Mayachees 9 points 1y ago
Exactly this!
I am a closing shift.
And I choose to be.
But I need people to understand that it is not all sunshine and rainbows.
I usually only take my meals and not my tens because there is so much to do.
I am a closing shift.
And I choose to be.
But I need people to understand that it is not all sunshine and rainbows.
I usually only take my meals and not my tens because there is so much to do.
LadyLechuga 1 points 1y ago
And this is why I stepped down as a shift because I would’ve died on that hill. I used to do the pastry pull on my 30 and say fuck it to 10s. Once during the holidays, I had the flu and my sm told me I was the only one available that night to close so I had to keep working through all my very obvious symptoms. My baristas did all my other jobs for me while I sat in the bathroom vomiting. Luckily this person is no longer an sm at all.
TheFriendlyFeminist 15 points 1y ago
As an opener, I’m sorry. Sometimes it’s so busy and all we can do it’s stay afloat
Mayachees 10 points 1y ago
As a closer, we are busy too. And we have a lot less people usually.
I get that it is busy during the mornings. I have opened and closed.
But a lot of people seem to think that customers just go away at 3 pm or something.
We get all of the Frappuccino rushes that morning shift doesn’t. We get after school rushes and after work rushes.
I get that it is busy during the mornings. I have opened and closed.
But a lot of people seem to think that customers just go away at 3 pm or something.
We get all of the Frappuccino rushes that morning shift doesn’t. We get after school rushes and after work rushes.
MrBeetSoda 2 points 1y ago
Convinced former openers turned SBUX Operational created Happy Hour to crush mids/closers.
sweet-seat 7 points 1y ago
y'all are wild. just like you're complaining morning has no idea what goes on during your shift, you have no idea what's going on during theirs. no one on the opening side is purposely letting the sink stack full of dishes and the trash overflow with the intent of sticking it to the closing shift. and no one on the closing side is deliberately not prepping back ups to screw the morning side over. if they have time to get it done, they will. same with night. going to war with each other over things that are literally out of your control is going to just going to make an already awful job more miserable.
Responsible-Will6040 [OP] 4 points 1y ago
I’d say when the morning crew tells new people to “leave it for the closers,” when referring to messes and spills, that’s deliberate. Obviously it’s not everyone, and it’s not every store. The rivalry is just kinda funny I think
sweet-seat 1 points 1y ago
i will say don't take what someone else says at face value. make sure you hear it for yourself before you start reacting. i'm not saying the newbie is lying, but my store went through this war a few months ago and low and behold, our manager feeding lies to us to purposely cause a divide. she'd repeat something "night crew" said in passing just to rile us up. did the same thing to them when she'd come through the drive thru at night.
sweet-seat 1 points 1y ago
it is funny in the respect that y'all are supposed to be a team and you're all equally being screwed over by your sm/dm/corporate and you're choosing to turn on each other instead 🥴 i apologize for assuming it wasn't what it was. i hope you guys can get together and figure something out so it's not like that in the future
ElijahLordoftheWoods 2 points 1y ago
As long as openers can look at me with disgust and say ‘no, leave those for *them*’ and face zero consequences, but closers would be written up for doing the same, then yeah, I’m gonna have some resentment
ayakowantsmemes 6 points 1y ago
Once we came in for closing block and there were 3 white mocha backups and that was it .-.
[deleted] 6 points 1y ago
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Reddit-user-256 1 points 1y ago
This makes me think of openers/closers in the restaurant industry. Opening servers always blame the closing servers from the night before but then closing servers come in and blame that everything’s a mess if there was a lunch rush.
These things happen but everyone needs to work as a team to help everything go smoother.
These things happen but everyone needs to work as a team to help everything go smoother.
[deleted] 1 points 1y ago
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nicathor -4 points 1y ago
Dishes??? As both an opener and a closer dishes are the absolute last thing I would ever get mad about
kittykattt3 6 points 1y ago
Right! I’m a opener, closer and mid and dish is literally the least of my worries
I will accept my downvotes if necessary
I will accept my downvotes if necessary
Ok_Royal_4528 4 points 1y ago
As an opener & closer dishes are hit and miss. If we have the crew and can dedicated someone to clean then I'm happy bc I would play music on my speaker. If we need, let's say whip canisters right away and there's a pile to get through I'm kinda pissed.
throatsofgoats 1 points 1y ago
At my store if we don’t stay on top of dishes then we’re definitely not going to be on top of backups. We gotta empty, wash, and refill for everything. Do other stores just have millions of extra pitchers & pumps laying around? Cause I’d kill for just a handful of them.
mama_bibi 3 points 1y ago
This is how my store is. We don't have near enough dishware for the amount of product we put out. So it's wash refill every time with everything. I've been to other stores in my district and they have MULTIPLE smallwares. Insane.
MrBeetSoda 2 points 1y ago
All that is ordered from your Store Manager - older stores have back ups for days cause theyve just been around longer. Shoutout to my former store with the 12 pitchers and Oprah Chai pumps still.
mama_bibi 1 points 1y ago
Oh I know it is. She just doesn't order them. We have an Oprah chai pump as well. Its all apart of store sales. The more equipment you order it affects the money the store produces in the long run. My previous store was very stingy when it came to waste and equipment. Well really every possible avenue there is to cut costs and raise profit
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