Hi, I’m a recent shift supervisor. I’ve been an SSV since this past June. And I’m having problems with a certain partner. Basically they’re consistently on their phones on the floor, try to weasel their way out of work, and generally try to be lazy. Hell, they even snap at me if I tell them to do more than two things at a time and give me an attitude.
When they give me an attitude, I usually just take it. Due to my upbringing, I don’t do well with confrontation and if someone starts to get pissy with me, I just shut down and don’t react, and take it. It’s become a problem, and I feel like absolute crap for it. I’m tired of not being able to stand up for myself, and tired of letting people get off on talking to me, condescendingly or demeaning me. This happens with that one partner, and another shift who just generally doesn’t give a damn about anything. What can I do to make this better?