I am disgusted (no hate, I just wanna know)(self.starbucksbaristas)
submitted by not-so-genius-genius
Ok so I work at a licensed store, which has its own downsides/flaws. But someone from the corporate sbux in our town just started working for us and he said that they don't take apart and wash the whip cream nozzle top things. Is this normal for corporate????? That's like truly nasty bc whenever we wash ours, heavy whipping cream is caked on 🥴 I feel like this is almost a reportable issue bc it could be potentially dangerous. Im all for cutting the occasional corner but food safety is not really something I mess with bc it could get people sick
esaeklsg39 points1y ago
I think anything like this is very store by store, yeah. Honestly though, I think many/most corporate stores are so pressed for time that something important is getting skipped tbh. I don't know how common this particular thing is, but I've worked at at least one store that wasn't regularly doing it.
Heck the amount of water solvable date dots that still existed on dishes in the "clean dishes" section that I've seen....
StWyncent30 points1y ago
No one at any of the stores I worked at took the nozzle off 🥴🥴 everyone would thoroughly wash otherwise, though, so whip was never caked on the nozzles like that
navkabar23 points1y ago
... i didnt know the white part came off until right now.
nedcoleman22 points1y ago
I used to take the nozzles off, but found that so many of their threads got stripped and you couldn’t get them off, they would just keep turning, so I quit doing it. I always make sure I thoroughly wash them by spraying hot water straight down the nozzle, don’t know what else to do.
Magnhild9414 points1y ago
We just spray the whip out of ours and then wash it
ALSX312 points1y ago
I’ve worked at a half dozen corporate stores in the NYC metro area; none of them have taken apart the nozzle tops on purpose.
Sometimes on CS, I’d see the nozzle would come off by accident and I’d wash it and put it back on but no one has ever told me specifically to do it. I do make sure to rinse the nozzle from the opening but since the whipped cream tops are cleaned anywhere from 1-3 times a day in these high volume stores, there’s never enough time for the cream to cake onto it.
I’ve noticed a similar thing with caramel drizzle bottles, fairly few [only ever worked with corporate ones]baristas take off the metal bottom piece, and usually clean it as two pieces(instead of 3), but that doesn’t get rid of the caramel in the nozzle and has caused problems for me before.
not-so-genius-genius [OP]3 points1y ago
I think I might've used the wrong word when I said "caked on" I meant the metal piece that attaches the white nozzle to the whole top is always covered in cream and it's like all in the holes
BeardiesRule11211 points1y ago
No that’s not normal
not-so-genius-genius [OP]1 points1y ago
Should I do or say something?!
esaeklsg12 points1y ago
Honestly maybe it's just my own pessimism, but I'm not sure you're in a position to do anything that would stick. And if it's not just a knowledge gap, if it's a labor/staffing issue, devoting time to cleaning those probably means something else isn't getting cleaned, in my experience. I never felt like we had enough time to clean to my standards.
BeardiesRule11211 points1y ago
We haven’t had a clean play in over a month. The store is fucking disgusting.
esaeklsg6 points1y ago
Back when I was still with the 'Bux it felt like the clean play was always the first thing to go. And then when you actually had one and had it staffed properly, everything was so bad and you were so out of routine that it felt like nothing got done.
Like I like the idea of it more than the previous system, but clean plays got so under-prioritized and it seemed like there was never a good time to schedule them.
not-so-genius-genius [OP]3 points1y ago
It definitely is a staffing issue. He left bc they were so understaffed and the customers are very rude/abusive, which I can attest to bc we get them whenever they're closed down (which is very often). So I can see how it could become a "idgaf" mentality and vibe but they also don't wash things unless something falls on the ground until the end of the night
esaeklsg1 points1y ago
Yeah, if that's the situation, I don't think anything you do/say will make a difference, tbh.
Dopio_Depresso4 points1y ago
I can say with confidence that cleanliness has suffered since they reduced qasa audits. There are Health code violations every single day, so many of them. I don't love this the way I used to. People got sloppy, lazy, and the attitudes, wtf.
Dopio_Depresso1 points1y ago
What really crushes my spirit though is when I coach new employees on proper standards, like keeping the sanitizer closed, and the moment I turn my back another coworker tells them that it's fine. It isn't fine. It's a health code violation. I literally work with people who spray down the espresso machines with chemical cleaners, despite the fact that it is not safe or allowed. "Well, I'm really careful!" ARHGHHHHHH!!!!
I will be venting here for the next forever.
brattneybiscuit4 points1y ago
I haven’t washed one yet, so i wanna ask. How do you take it apart?
not-so-genius-genius [OP]9 points1y ago
You unscrew the white nozzle off the top and then pull out the metal insert from the bottom and take the white rubber ring off too
hmmyeahrightokaythen12 points1y ago
Yeah, we don’t take them apart at my corp store 😬 they’ll get scrubbed with the pieces still on, but we already have issues w wet-nesting and ppl taking pumps apart and losing pieces, then putting them back together incorrectly, so it really seems like we just need a whole retraining on how to do dishes properly fr but lol they barely give us enough floor coverage 🥴
esaeklsg3 points1y ago
This is such a relatable comment. We had barista who even did the pumps semi-regularly and still managed to lose parts somehow and/or take 15 minutes to put together a pump most times. And then labor issues on top of that.
hmmyeahrightokaythen1 points1y ago
Haha ofc… tbh if I didn’t work at my store rn the pumps would probably be all crazy like a store that’s nearby ours where the dark caramel pump has a chai collar on it 😅 but it’s sad fr bc imo it wouldn’t take too much time in training to teach ppl the basics of this stuff and it would save others from the frustration and time taken to fix them to be correct, but it’s like, we’re lucky if some green beans can get the basics of ringing up stuff sometimes… and I’m just over here hoping no one forgets to release the pressure in a keg like they do on whip sooo 🤷🏼♀️
Jvitts3 points1y ago
You are supposed to take them apart and clean them through. At least I do 🤷🏾♂️
not-so-genius-genius [OP]3 points1y ago
Right?? We're pretty high traffic and so we're constantly cleaning these bc we go through them so fast but we're still cleaning them....
Jvitts2 points1y ago
It's a health hazard not to right? Some people just don't care unfortunately.
not-so-genius-genius [OP]3 points1y ago
Oh my god yeah it is. Lmao there's probably cheese in there bc they're so moldy 🤢 Idk if this is a fact bc I haven't researched it myself but my manager said something about the bacteria that grows from old heavy whipping cream can cause miscarriages in pregnant women. She just said that in passing while I was training a while ago, so it might've been a scare tactic to make sure we wash them lol she can be extreme like that.
toastedsnugglemuffin1 points1y ago
Seems like a simple enough solution to just buy extras so you have some wiggle room between using them and prepping them. Unfortunately I ordered replacements like 3 weeks ago and none of them have come in. We are down to like 6 functional canisters and we run through like 4-5 an hour during peak. Doesn't give much time to thoroughly clean them, which is gross af.
mrbubblegxm2 points1y ago
I THOUGHT THIS WAS ABOUT ME FOR A SECOND NGL. but i also went from corporate -> to licensed. i worked at a corporate store for a while and was never trained on how to take them apart and clean them. but i did think it was weird that they weren’t taken apart so i would always make sure to rinse the nozzles through with extra boiling hot water. and then when i went to a licensed store i was like: my theories were right! tbh i think it’s just because a lot of ppl genuinely just don’t know they come apart.
_Pulltab_2 points1y ago
I feel like our store is about 75% on this. Do we take them apart every single time? No. I can say I’m even guilty of this. But when you’re staring down a Saturday afternoon of Frappuccino hell in 90 degree weather and burned through all your whips by noon, you do what you have to do to get them washed and chilled ASAP.
That being said, if it’s a *practice* of not doing it, that’s gross.
LaReyna10301 points1y ago
We take them apart every time we wash them at our corporate sbux. Maybe it depends on the manager or whomever trains the shifts to make sure we’re doing them correctly. I don’t know, but I won’t be ordering drinks with whipped cream from most Starbucks stores from now on lol
strangeyeena1 points1y ago
We don’t remove the whip nozzles at my store….We also don’t do the drains, melt the ice at night, or even do clean play anymore. :/
[deleted]1 points1y ago
[deleted]
596259621 points1y ago
Ahh welcomed to the world of licensed stores lol
cinnamonmarigold1 points1y ago
We wash them we we have the time to. It’s sometimes lol.
[deleted]1 points1y ago
[removed]
[deleted]0 points1y ago
Its normal. I was told to stop taking them apart because it saves time. Same with a couple other things. If ppl get sick its not ur fault lmao, ur just an employee dont stress yourself. You’re bound to get sick every once in a while shopping at fast food anyways.
mrbubblegxm2 points1y ago
agree on the time part and how it’s stressful but it’s our responsibility as employees to make sure ppl don’t get sick tho: 🧍🏻
[deleted]1 points1y ago
Eh. We are just underpaid overworked cogs. I used to care like you but three years of Bux/fast food I stopped caring and stopped working so hard.
Our mission is to provide everyone with access to large- scale community websites for the good of humanity. Without ads, without tracking, without greed.