Berry_Barbara 4 points 1y ago
Hmmm the Starbucks app must have it wrong then because it appears in the picture and in the default options 😂
joviante 3 points 1y ago
i had a lady yell at me for five minutes because she INSISTED that the caramel macchiato has always come with whip.
at the box she had asked me to “make sure they put whip on it, most of y’all don’t know how to do your job and make drinks right.”
i was momentarily puzzled before i just responded in my best \~peppy customer service voice\~:
“i’m sorry you’ve had that kind of experience at starbucks! i’ll make sure there’s whip on it for ya. just so you know, the caramel macchiato doesn’t come with whipped cream, so you’d have to tell your barista in the future, but we got ya this time!”
"are you new?"
me: "uh, no miss, i've been working here for a while" (at this time it was about eight months i think, so long enough to know how to make the drinks)
"well I'VE been coming here for FIVE YEARS and it was ALWAYS supposed to come with whipped cream. maybe it's just you ***new people*** ^((scoffs)) that were trained wrong. i've been coming longer than you, i know what i'm talking about. they need to do more training because you obviously don'y know how to do your job"
^((i am not joking. i really wish she was trolling...))
me on barista headset: "just confirming that it never came with whip?" (shift on the floor has worked at the bux for like 6+ years)
shift: yeah no you're right.
me, back on dt headset: alright miss. we'll see you at the window, thank you.
her: ***NO!*** I'M NEVER COMING HERE AGAIN! You're all so ***INCOMPETENT!*** **UGH!**
then she pulls up to the window and wants her drink. i just smiled, handed it out to her, and turned to the register. i didn't walk away, i just made it clear that the conversation was done.
edit was to finish the story on my pc so i could format it.