kenzdig 8 points 1y ago
honestly im sure they’ll forget about it soon, we all make mistakes. a customer saw me spill something one time and i had taken a napkin quickly to dry myself off and the counter so i didnt look a mess when i handed it off. i handed her her drink and THEN went and took a sanitized towel to dry the bar and she called the store to say i was unsanitary because she didnt see me do it. customers are gonna assume the worst pretty much all of the time and its easier said than done to let it roll off ur shoulders but i promise none of your partners are probably gonna remember that happened in like a week <3
Cannoli_ 1 points 1y ago
I’m so so sorry dude, you absolutely did not deserve to be treated so rudely by that last and your coworker. I mean geez it’s a ton of stuff going on and you’re only one person, of course no one would be happy to receive a returned drink but where’s the fucking empathy man. Like can’t they see we’re struggling ?? I’m mostly upset how your coworker wanted to berate you about it, like I said of course no one is going to be happy about this but shouldn’t they understand the most how hard things can get while behind the counter ? Like you said it was a mistake and you owned up to it and everything, that’s the best and most you can do and I’m sure you’re not the only one in the world who has done something like this before. I work at a Starbucks inside a grocery store so I can’t imagine how busy it gets into a drive though location. You’re doing fine lovely, and I hope your day is getting better, everything will be ok for you in the end. Sending love to you !!