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Starbucks Baristas: The daily grind

Full History - 2021 - 09 - 30 - ID#pytlfm
10
How much does it take for someone to actually get fired here? (self.starbucksbaristas)
submitted by cxndyr
I have a coworker who was hired probably about the beginning of August. He showed up for the first one or two shifts of training and was perfectly fine. And then he started no-call no-showing for half of his shifts. He never finished formal training and brags about not knowing how to make drinks. He is entirely dead weight, and yet my SM keeps scheduling him as if he's gonna provide any sort of help whatsoever. He also vapes in the BOH and verbally harasses other partners. We had a borrowed partner helping with coverage out of sheer good will that nearly left mid-shift because of this guy harassing them. It's legitimately unacceptable. He's no-call no-showed at least five times that I can think of and I am positive there's been more. He frequently leaves early when he does actually show up.

It's driving myself and my fellow coworkers insane and my SM does not seem to want to do anything about him. Our DM said it's up to our SM to handle him. None of my shift leads know what to do with him. It's so far out of hand. I'm probably going to go to my manager tomorrow and inform her that if he keeps his job much longer that I'll be requesting a transfer, because I don't want to have to deal with being short staffed because someone just decides not to show up.
rio8envy7 9 points 1y ago
The next time he verbally harasses someone or is no call no show or vapes in the back call partner resources and tell them this is a reoccurring issue that you’ve gone to your SM about and they’ve done nothing. That not ok.
RyusuiJL 3 points 1y ago
If your SM and DM won't do anything, report it to corporate. I would first send an email to your SM about the situation, reminding them about what's going on and that it's making all of you uncomfortable and unhappy. Be sure to word in there something like, "I just wanted to formally remind you about the issues we've previously discussed about PARTNERNAME and notify you that they have not improved." You want it noted that you HAVE talked to them about it. Because this way, if they continue to do nothing (or better, respond saying they won't do anything) then you can forward your email to your DM and also remind THEM about the issue. Once again, put in there that you previously spoke to them about it.

Now, if the situation is not resolved, you copy all those emails to corporate to show a legit trail that you indeed tried to resolve this at store and district level. You want proof so that they can address this right away. If they see that attempts were already made, that should kill a lot of the wait to get HR on this.
Random-Brunette 3 points 1y ago
This is perfect advice. Writing lets you perfectly word it, covers your ass, and leaves a time stamped trail. Maybe even ask around if anyone else, the borrowed partner perhaps, is willing to be named in the email as available to corroborate your story.
canigetaventiuh 3 points 1y ago
The only time I've seen someone get fired in 3.5 years is someone who was caught vaping in the back room
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