It_is_Katy 1 points 1y ago
That's so frustrating. I'm even newer than you (started a week ago) and I already feel fairly confident making a variety of drinks, I just need my little guides with the number of shots/pumps for different sizes. When I don't know how to do something, my co-workers are great about answering my questions. In my short time I've already done every position, and it seems like they want me to learn everything as efficiently as I can. Putting you on customer support like that does the opposite thing. Maybe they just don't want to have to answer questions? Either way, I hope your SM is receptive when you talk to them.