Warned My Manager About Overscheduling Someone and They Quit(self.starbucksbaristas)
submitted by luvduvbunny
Title says it all. I warned my manager about overscheduling one of the baristas since they are in school and only wanted to work 20-25 hours. Instead my manager would always schedule them for 30-35 hours and didn't actually listen to the availability of that barista. I told the barista to contact the manager by phone, text, email, etc. to speak about availability. The barista did their part and stuck to their personal schedule. It just sucks since I really enjoyed working with that barista and now we have to find someone to replace them (and of course train them on everything). I'm also annoyed at my manager since this isn't the first time they said they would change the schedule/availability for someone else and didn't do it for weeks.
If you're reading this, please stick with your own availability and schedule. Don't be pressured to work more hours than what you're comfortable with (especially people working another job, school, etc.). Additionally your health comes first!
HornbillHorticulture76 points1y ago
Just quit because of this same reason, manager over scheduling me always to 30 hours instead of my ideal 20, is this happening a lot??
luvduvbunny [OP]35 points1y ago
I think it depends on the manager. My first one took my availability seriously and i had no issues with them. My current one had me for several Mondays and that is the only day i can’t do. They didn’t take me off Mondays for weeks and i had several conversations about that. When i started advertising my Monday shifts to my fellow baristas, that finally got my managers’ attention and they immediately took me off Mondays. Not sure why it took them weeks to change my availability, but i stuck to my schedule. I wish managers would just change schedules right then and there so it’s fresh in their minds.
Im glad you got out!
HornbillHorticulture4 points1y ago
Thanks! I’m grateful I had career options to fall back on, glad to also hear theres managers that listen to scheduling needs 🙃
Trademark118461 points1y ago
100% feel this, I just left my job a few months back as I asked for weekdays closing shifts only so I got time to finish up school get onto transit and go. Still put me for opening on like 3 of the 5 days. I thought it was only my manager fucking my schedule over... (was a temporary manager but still, I had to be in school)
gay_robots44 points1y ago
I quit for the same reason. I took ONE class over the summer when I still worked at sbux. The class only met two days a week and I told my manager I couldn’t work on those two days. Theoretically that shouldn’t have been a big deal because my store policy was that you only worked five days a week. Somehow he managed to keep scheduling me on my only two school days. So I said fuck this, this stupid fucking job isn’t going to tank my grades, and I quit
luvduvbunny [OP]19 points1y ago
I swear sometimes managers just want us to chose Starbucks over school and other obligations just because we are scheduled for certain times/days. I will always chose school over Starbucks since I'm paying for it.
gay_robots12 points1y ago
Exactly!! Like they wanted me to work 40+ hours a week on part time pay with no overtime because I worked at a licensed store. Their reason? We were understaffed and certified baristas needed to put in more hours. But they’re going to keep being understaffed if they keep treating their employees like shit and not honoring our own time
Karlkrows13 points1y ago
I had to quit because of this. Hired part time but couldn’t go to a different store to train(transportation). Was told she would train me but I had to start full time to get it done and would be dropped to part time once I was trained.
5 months later and I’m full time to over time ALWAYS, manager is constantly out of the kiosk while I’m working so all my shifts are essentially alone, and having training dumped on me when I’m the last person qualified to do so.
Finally my shift drops to part time, I have maybe half a day to celebrate, and receive a picture of my schedule that now says I’m working all 7 days plus the 5 I just worked. I tried too.
Day 6 of the new schedule and I’m shaking most of the time, crying when I get home, and a mess when I get to work at 4am/8:30am every day
I’m glad I quit.
Kaywin5 points1y ago
>part time pay with no overtime
That sounds like a union problem and/or lawsuit waiting to happen.
gay_robots3 points1y ago
Tbh that whole store was a lawsuit waiting to happen. I often would work 9-10 hour shifts with no break
linkedarmsforpeace6 points1y ago
My manager asked me to hold off graduating for a year lol
luvduvbunny [OP]3 points1y ago
What?!? Now that is plain stupid and insane. I will never do anything like that, especially since you're putting so much work into school. And paying thousands of dollars for an extra year of school is completely out of the question just to work for Starbucks!
Kaywin7 points1y ago
I had sort of the inverse problem. I was always asking for more hours, and only ever scheduled for 20-25. I took a second job because I couldn't afford to live on $14/hr x 20 hours/week, which limited my availability somewhat.
I asked SM at every stage of that decisionmaking to let me know if there were specific shifts or days they wanted from me, because my second job was pretty flexible re: what days I could come in and I was more than happy to make myself available if there were shifts they needed. Turns out what my SM *really* wanted was a pinch-hitter they could schedule helter-skelter, at any time of day or night (but only for 20-25 hours a week,) and sometimes at a different store if our own was over its hours for the week. I often would be told I was going to a different store with less than 10 hours before the relevant shift.
My SM legitimately had me sign one of those, I don't even remember what it's called, but essentially a notice of noncompliance, saying I had to have at least 4 days of fully-open availability to the store. (She posed this as "throwing me a bone" and said the DM wanted 5 fully-open days.) Thinking about it still makes my head spin. 5 out of 7 days on which I literally cannot schedule, cannot plan *anything* else, yet I was supposed to be OK with them telling me I'm gonna commute 60 minutes on a bus with barely any time to sleep or make arrangements? It was like being an on-call worker.
jackissosick3 points1y ago
How TF do they expect anyone to do that? Like you obviously aren't gonna earn enough to make a living on 20 an hour at Starbucks, so you either are working part time as a student, or you need another job! Who works 20 hours a week and does nothing else? It's completely unreasonable to expect something like that
Kaywin1 points1y ago
Yep, agree. The 2nd job ended up being the wrong environment for me and I left it after 6 months, but SM's policy would've been a sticking point eventually anyway. She kept blaming it on our DM. I have no way of knowing whether that's true or not, but if it is, I'm terribly curious in what universe DM thought a young 20-something freshly arrived in the city was going to pay to live, twiddling their thumbs each week wondering when and how they were gonna get 20 hours of work each week. Like, maybe a trophy wife could make it work, but at that income level, Starbucks isn't where I'm gonna work. Especially with COVID, ever-more-impatient customers, and *literal political riots* the past couple years? For, what is it now, 50¢ above minimum wage? Not worth the loss of sleep.
echowolf91 points1y ago
4 days of full open availability! I don’t even know many baristas that had that much open availability.
Kaywin1 points1y ago
My guess is they don't, which was why my SM was looking for a unicorn. 🦄
Kind_Fox_9517 points1y ago
yeah, i’ve been toying with the fact of quitting since recently my manager has me working four day streaks with with one day off recently.
luvduvbunny [OP]3 points1y ago
Wow! I can barely work 3 days in a row without a day off! I hope you talk to your manager before deciding to quit about working 4 days in a row. But ultimately pick health and sleep over this job!
trbpanda7 points1y ago
oh wow. im about to quit for literally this same reason i just dont know what to say to my manager yet. she always does the schedules late and in the next 3 weeks not only has she doubled my hours, she has also disregarded the time off she approved herself.
whats happening lol
PandaVike5 points1y ago
My story was years ago but still similar. I had an SM who would try to schedule people outside of their availability, just to see if she could get away with it. Most people just sucked it up (despite me encouraging them to talk to the SM) and would work the shifts, but then she’d continue to schedule them however she wanted, availability be damned…
I was in law school, so I straight-up told her “you scheduled me outside my availability, so I’m telling you NOW that I will not be showing up for those shifts.”
Another girl just straight up quit. ¯\_(ツ)_/¯
luvduvbunny [OP]4 points1y ago
That’s how i am! I have been scheduled over my 20 hour limit and on days i can’t work, and i didn’t show up (i still found coverage). I told my shift leaders earlier about the issues and they knew that i wouldn’t come in at least. I hope people stop sucking up being scheduled when they aren’t available just to appease their manager. That’s one of the reasons why Starbucks has a high turnover rate (plus the rude customers)!
echowolf93 points1y ago
I quit because my manager refused to let me cut back on hours. They told me to demote myself because I wanted only 4 shifts per week.
jazzysoranio3 points1y ago
I keep saying it and it’s keeps being true: Starbucks is eating itself.
dallizzlee2 points1y ago
I wanted (and was promised) 20 hours a week and I’m consistently working 28-32 😭
luvduvbunny [OP]2 points1y ago
Tell your manager ASAP to knock you down. Please don’t work more hours than what you’re comfortable with!! Quit if you need to!
dkr18292 points1y ago
My temporary SM is even worst. Cause with our last two SM, none of us have to do anything on the availability thing. They all know too well who will work morning and who will work night. Until the temporary one came, she fucked up with everyone schedule. She’d have like almost night team to open/ mid and then the whole morning for closing. All of us complained, she did nothing. So we all have to adjust on the schedule availability. Second thing, she will always mess up with night shift on Thursday/ Friday night or both, cause she keep scheduling TWO PEOPLE FOR CLOSING AND THE MID ALREADY LEAVE AT AROUND 6-7PM. Our shift complain to her, she just said oh so sorry and then keep copy and paste the same schedule for the next two weeks :) I really hate it now but they just raise the pay rate from 10.5 to 14+ for barista and 17 for SSV effected from today 😐 And btw, I swear I’ve never had any issue with stomach, but just a year working 35+hr/ week here (and a lot more overtime, not to mention last year I had to work 5/5 holiday and closing on those days), I’m now having serious stomach issue and been on 7 different meds, paying a lot for medical bills.
unsatisfied_plant1 points1y ago
Meanwhile, I’m dealing with the opposite. I keep asking for hours, and I’m only scheduled 22-24 a week. I always ask and my manager is like “yeah ok” and then never gives me more
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