Starbucks Baristas: The daily grind
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Tall sized story time (self.starbucksbaristas)
submitted by haydensidun
Sorry if this story is kinda jumbled, it’s late at night and I’m not great at articulating my thoughts on Reddit posts :)
20 minutes before we closed tonight this couple walked in. I was on POS and the couple made a beeline toward me and stopped in front of the POS. We have two screens so they walked up to the wrong one (the one I obviously wasn’t standing at).
About *five whole minutes* go by and the couple is still standing there on their phone and talking to each other in another language. They didn’t say anything to me and frankly I don’t even think they noticed I was there. Luckily there weren’t any other customers in the store so I didn’t really have a reason to ask them to move aside, but annoying nonetheless.
The man (he was older, maybe about 60) looked at me and quietly said, “small latte”. I said in a loud voice, “ok, anything else for you guys today?” They ignored me and stood there for another two or three minutes, on their phone and talking to each other.
My coworker on bar makes the small latte and as she’s making it, they walk away and sit down at a table without paying. Because they didn’t pay we put the latte aside and kept doing closing tasks.
About ten minutes later and just a few minutes before we close, they walk up to POS again and order two small lattes. I don’t think they’re from the US because their English was very broken and their accents were very thick, and it took a lot of thinking for me to be able to understand them because, ya know, I’m an uncultured white guy from California.
We made their two small lattes (we dumped the first one out since it got nasty) and then I told them they had to leave because they were closed. The older man yells at me about how we close and they don’t have time to sit down and enjoy their drink and I just kinda shrugged and said sorry as I walked them toward the door.
Locking them out was a joy. I was a little bit more patient with them because it’s very likely that they’re foreigners but it also shouldn’t take anyone 20 minutes to order two small lattes no matter where you’re from or what language you speak. Hell I once had to figure out that a Mongolian gentleman who didn’t speak a lick of English wanted to order a tall pike and even that took half the time it took for these people to order their lattes.
Anyway thanks for coming to my Ted talk
20 minutes before we closed tonight this couple walked in. I was on POS and the couple made a beeline toward me and stopped in front of the POS. We have two screens so they walked up to the wrong one (the one I obviously wasn’t standing at).
About *five whole minutes* go by and the couple is still standing there on their phone and talking to each other in another language. They didn’t say anything to me and frankly I don’t even think they noticed I was there. Luckily there weren’t any other customers in the store so I didn’t really have a reason to ask them to move aside, but annoying nonetheless.
The man (he was older, maybe about 60) looked at me and quietly said, “small latte”. I said in a loud voice, “ok, anything else for you guys today?” They ignored me and stood there for another two or three minutes, on their phone and talking to each other.
My coworker on bar makes the small latte and as she’s making it, they walk away and sit down at a table without paying. Because they didn’t pay we put the latte aside and kept doing closing tasks.
About ten minutes later and just a few minutes before we close, they walk up to POS again and order two small lattes. I don’t think they’re from the US because their English was very broken and their accents were very thick, and it took a lot of thinking for me to be able to understand them because, ya know, I’m an uncultured white guy from California.
We made their two small lattes (we dumped the first one out since it got nasty) and then I told them they had to leave because they were closed. The older man yells at me about how we close and they don’t have time to sit down and enjoy their drink and I just kinda shrugged and said sorry as I walked them toward the door.
Locking them out was a joy. I was a little bit more patient with them because it’s very likely that they’re foreigners but it also shouldn’t take anyone 20 minutes to order two small lattes no matter where you’re from or what language you speak. Hell I once had to figure out that a Mongolian gentleman who didn’t speak a lick of English wanted to order a tall pike and even that took half the time it took for these people to order their lattes.
Anyway thanks for coming to my Ted talk
RyusuiJL 2 points 1y ago
Ugh. Last minute stragglers are the worst. Sorry you had to suffer their incompetence!
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