Coming here before trying just the starbucks thread. I have been with the company for 4 years (242**** here). I have been working on my journey to promote to Shift for about 2 years now. I know I have had some personal life difficulties and have even transfered stores to improve (left old store in January and transferred in March). I want some advice as to why whenever I have discussions with my own managers about this I usually get vague answers, ends up being issues I see my shifts struggle with or its stuff I have worked on. Not trying to sound accusatory. Its really hurting my spirit and self worth at this point. I have given a lot to this job and its been there for me through some rough times. I did just deal with getting a new manager who quit after about 3 months and I am back to the manager I had for almost 3 years. She is also having me train a shift hire-on this week since I had a bunch of training hours. Its going on trainee #14 and I am so burntout on training. We also just got a transfer shift who just got promoted after being with the company for 4 months. I don’t know if he was hired on as a shift. And my girlfriend is being promoted but she has experience from past jobs and she just hit her 6 month mark. She almost didn’t take the offer because I haven’t been promoted. Our DM approved her to train for it without an interview at least not yet. So all this to say on top of I have been asked by other managers and shifts outside my store why I haven’t been promoted along with my girlfriend’s manager, my own newer coworkers who didn’t see me training would be confused why I wasn’t training or why I am not a shift. I know plenty of people who back me up. I also just found out why a couple months ago a bunch of my old coworkers who all got promoted right after I left after they changed the amount of shifts needed, all congratulated me on a promotion as well as still get confused when I say I haven’t been promoted, were told that I had been a few months ago by my old manager back to being my acting manager.

Anyways that is just some of the back story. I have been told I need to be made ready “in my DM’s eyes”. If any extra details are needed or just questions on my performance, please ask. The advice I need is what do I need to do about this situation? Move on? Work harder? Ask for more responsbility?