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Starbucks Baristas: The daily grind

Full History - 2021 - 10 - 19 - ID#qb8b96
5
How do you go about training a new partner? (self.starbucksbaristas)
submitted by [deleted]
[deleted]
ihateyousoymatcha 2 points 1y ago
There's a training schedule packet that tells you what to cover for each module. SM usually prints it.

Have them do the module on the computer/ipad, then teach them on floor. If you have more than 1 trainee, have one doing modules while you teach the other, then switch.

Usually it's spread out something like this:

Day 1: Customer Support

Day 2: Espresso Bar

Day 3: Cold Bar

Day 4: POS/Warming/Drive

Don't forget shaken espressos since the training modules haven't been updated with them.

Teach them the right way to add shots in fraps.

Try to explain sequencing drinks, but emphasise quality and routine over speed. If they're making things correctly, they'll get faster eventually.
rio8envy7 1 points 1y ago
You’ll get a Barista Basics Training plan that’ll be broken down for you.
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