Starbucks Baristas: The daily grind
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Bogo today (self.starbucksbaristas)
submitted by Mcarmyfly
System is saying bogo code is expired??
angora44 29 points 1y ago
The amount of people who chewed me out today because they ordered refresher lemonades and it wouldn’t work…and then they get free drinks bc as we all know bad behavior means free drinks. I wish I could just close the drive through window in their face
caligirlthrowaway104 18 points 1y ago
I think Starbucks needs to be more clear in their wording of “handcrafted beverages” when they put out an offer. How is a customer supposed to know what’s considered hand crafted and what’s not. I can see them assuming a tea would qualify for that offer. They should say it applies to espresso drinks only. BUT that doesn’t excuse them chewing you out or their shitty behavior. If they wanna get pissy like that, they can take up their concerns with corporate, you know the ones who put the dam offer out there. People just like to complain so they get free stuff. It’s ridiculous. Sorry you had to deal with that.
angora44 4 points 1y ago
I mean corporate needs to do better too, it just sucks when we’re the ones who have to deal with the abuse from customers.
caligirlthrowaway104 5 points 1y ago
Oh that’s totally what I mean by Starbucks needs to do better! I meant corporate Starbucks needs to do better. lol The ones making the drinks aren’t the same ones that send out these offers, but they’re the ones that get all the crap when something about the offer is worded weird or not clear. I think we were saying the same thing, just maybe worded differently. Lol
echowolf9 2 points 1y ago
That’s really strange because usually when Starbucks says handcrafted beverages it means any drink that goes to bar. I went to my app and double checked the reward and it does indeed say handcrafted beverages, but it doesn’t say it’s a bogo, it says buy one get one half off. I quit Starbucks a few months ago so I’m not sure what you’ve been told, but I can mobile order two refreshers and get the reward, which may be why customers are confused. It sounds like on your end they said/made it only available for espresso beverages, but in the app it works for all of them. I also tried it on teas and fraps and it gave me the coupon. Sounds like corporate messed up.
caligirlthrowaway104 3 points 1y ago
Oh I didn’t try to use the coupon today or anything. I was just saying based on the main comment of the thread that if the coupon was actually meant for espresso only drinks, they should specify that in the coupon so people know more specifically what they can use it for.
echowolf9 2 points 1y ago
Yes, but the coupon was meant for all handcrafted beverages (anything that goes to bar), but it seems like some baristas can only use it for espresso drinks, which is corporates mistake.
Kivic 1 points 1y ago
Technically that is a BOGO. It just stands for “buy one, get one” then you insert the deal. In this case it’s BOGO half off.
echowolf9 1 points 1y ago
I’ve only ever heard of BOGO meaning buy one, get one free. Wikipedia says BOGO is short for buy one, get one free, but lingo doesn’t really matter much as long as it’s the same coupon.
Anxiousurca 8 points 1y ago
only works for espresso drinks. it’s good for all of today
Mcarmyfly [OP] 1 points 1y ago
A Customer ordered 2 psl and it still said expired
Anxiousurca 1 points 1y ago
maybe they share an account with someone else and it was already redeemed? Either way if it was a huge deal you can manually apply a 50% discount to one drink
GreenBean518161 3 points 1y ago
There's an update on the hub with the correct promo code. Sorry, I'm at home so I don't remember it off the top of my head.
Crowchick1731 1 points 1y ago
4113, per the app
noeyoureatowel 2 points 1y ago
This wasn’t working for my store.
frenchsilkywilky 2 points 1y ago
i heard a customer reading off her phone in the drive thru that it was “grande handcrafted” beverages, so i think it’s specifically grande espresso drinks. i was told that if they ask about the promotion to give them a half off second drink anyway, even if they got venti teas or something because we have no idea how the mobile app works but we’d rather not stand in the drive thru window and explain it to every single customer.
badatlife15 2 points 1y ago
Wait I worked today and literally had no clue this was a thing? Granted I wasn’t on bar or really at drive thru much but still crazy I somehow missed this.
VenusInFirs 2 points 1y ago
Same. I forgot about it and it seemed like no one else knew. Only had 1 person use the code all day.
[deleted] 1 points 1y ago
[deleted]
jamosarous 1 points 1y ago
Something in my spirit told me not to answer the call from work yesterday and I'm so glad I didn't.
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