this person cane through drive through who ive never met before and got mad cause i didnt know their “daily order”. im sorry i just wanna make sure you want ten scoops of matcha my bad my bad
Haunting-Sink306332 points1y ago
Same here. This one lady will pull up and say “Hey! It’s Amanda!” Umm…okay? Do you know how many Amanda’s come through here in a day? I’ve been with Sbux for 3 years and still don’t know her drink. Regardless she usually comes in mornings and I work afternoons. But still…
Radiant_Session66013 points1y ago
That’s when I respond with oh sorry! I don’t think I’ve met you before! :) what can I get for ya!
dr3mvaalmar15 points1y ago
We have a regular that comes in who just mentions his name and we make it for him (dry Venti cappuccino, 3 raw sugars, extra shot). I feel so bad for the new hires but at least he’s understanding
mushmushmushmus [OP]11 points1y ago
when theyre understanding its amazing, but when theyre rude its the worst. i feel like that just sums up the starbucks experience 😅
anon9130111 points1y ago
I had an asshole of a regular at my store who would do this and just say “Hi, it’s Jason.” I knew his regular order (grande mocha nonfat no whip half sweet extra shot) but every morning I would respond “hi Jason, what can I get for you?” That’s what he gets for being creepy.
snitchesendupinditch9 points1y ago
omg that was one of my biggest pet peeves when I worked in a grocery store sbucks! I mainly worked the mid/late afternoon shifts and maybe once or twice a month I'd have a morning shift. And lots of employees from the store would get drinks on their breaks. So of course I would know the regular orders for people who worked the same shifts as me but I barely knew any of the people on the opening shifts.
There was this one lady from the meat dept that would come super early and I knew she got an iced espresso but I could never remember exactly how she liked it. And every single time I'd see her on my early shifts she'd walk up to the counter and just look at me and then get upset because I didn't already have her order rung up. And when I'd ask what she wanted she'd hit me with the "well everyone else knows my order" line (clearly I'm not everyone else?) and then say that she was so used to everyone knowing her drink that she didnt remember it and she'd be so offended! Like how's it my fault that you don't even know what you get??
justkeepswimmingswim5 points1y ago
Sometimes when a custy gets a ‘tude when I ask questions, I tell them I’m just trying to make sure their drink is made just the way they like it. It shuts a lot of people up. Not all, but enough. Other times my voice goes dead because this job has sucked what little was left of my soul. Sigh.
UserNoUsername4 points1y ago
love the people that come thru like “hey it’s xyz. i’ll have the ush” like excuse me i have no idea who you are or what your order is
star_pants2 points1y ago
Had a lady do this with me earlier when I confirmed that she wanted strawberry puree blended in her caramel crunch
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