Yesterday one of the shift managers said a very transphobic remark, and I found out today this is not the first or second time they have said something like this, along with making racist remarks and abusing their power. (I'm using they/them to be anonymous) I'm unsure how to proceed at the current moment besides telling the store manager. This shift did apologize, but I feel it was more because I was like wft and not because they actually felt sorry. There are several individuals that dont use peoples pronouns, but this shift is the worst.
Any suggestions or has anyone gone through anything similar.
(Also I'm a nonbinary person who uses they/them pronouns)
Edit with more context, I am not the one the transphobic comment was made at, as we have several trans and nonbinary partners at my store. Also all of us(the trans ppl) have said what our pronouns are several times, in person and through text.