i never let annoying customers get to me, i brush it off pretty easily. but i can’t stop thinking about this one woman today!! i was on drive bar and someone on cafe/mobile bar. we ran out of trenta lids so we have just been splitting mobile order trenta into 2 grande cups. this woman comes in to pick up her mobile order, and the girl on mobile bar explains this to her as she had ordered a trenta. and then she says “it’s suppose to be a venti and a grande” and i don’t know WHY but it has made me so mad. trenta is 30 oz and grande is 16 oz, so 2 grande = 32 oz. like if she knows so much why doesn’t she come behind the bar and make it herself. it was just the stupid smirk she had on her face that really made me mad