Starbucks Baristas: The daily grind
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Store Managers: do you not want to be there for your baristas? (self.starbucksbaristas)
submitted by t3llm3m0re
Look I get it that you don’t want to worry about the Bux when you’re not on the clock, but is going off on a barista for texting you about something that JUST came up really necessary? It’s hard to have faith in store managers when every store manager I’ve had has always been awful.
[deleted] 17 points 1y ago
Our SM turns their phone off on their days of so we don't text\call them. 🙃 Really awesome of them considering our store is 75% new people rn and staffing is a huge issue... like SM's are paid salary to be there for the store even on off days when necessary. If you don't like the job and what it entails, leave. Don't take it out on us.
t3llm3m0re [OP] 1 points 1y ago
Yeah it’s like you knew what you were getting into, at the very least be nice about it.
roomoney 4 points 1y ago
I might get downvotes for this, and I want to say I am in no way defending your manager, but we need time too sometimes.
I'm there almost 24/7 for my team. 12 hour days, 6/7 days a week, playing doctor currently, answering all the questions I can, everything. But in order to do that, and really be there for them in a meaningful way, I need a moment here and there to decompress. We are functioning during COVID times, which means schedule changes happen more than ever out of our control sometimes which therefore means I text my partners outside of work more often to set the store up. I always try to respect my partners time, and sometimes that means I have to set boundaries so they respect mine too. I cannot give my team what they deserve if I am a burnt bean. On those days, I kindly reply back that it's my possible one day off for the week and I will answer any nonemergency texts when I am back in store.
I'm there almost 24/7 for my team. 12 hour days, 6/7 days a week, playing doctor currently, answering all the questions I can, everything. But in order to do that, and really be there for them in a meaningful way, I need a moment here and there to decompress. We are functioning during COVID times, which means schedule changes happen more than ever out of our control sometimes which therefore means I text my partners outside of work more often to set the store up. I always try to respect my partners time, and sometimes that means I have to set boundaries so they respect mine too. I cannot give my team what they deserve if I am a burnt bean. On those days, I kindly reply back that it's my possible one day off for the week and I will answer any nonemergency texts when I am back in store.
GeneralSparklezz 1 points 1y ago
My manager always on vacation and leaving early
jazzysoranio 1 points 1y ago
I hate when people try to pull the emotional feelings argument when finding coverage. Like, I do care about my team, but it’s not my job to sacrifice my personal time and life for the good of the company. If the company cares about what happens to my fellow baristas then they will hire enough baristas and schedule a sufficient amount of coverage so that ONE callout doesn’t ruin the whole store for the day. Putting the burden on the baristas to cover the gaps that the company themselves have created and worry about each other’s mental health from problems Starbucks created is an excuse for the company to not have to do better.
I’m already there for my baristas every day. It’s not my fault that Starbucks keeps taking things away and expecting their lowest-paid employees to fill in the holes.
I’m already there for my baristas every day. It’s not my fault that Starbucks keeps taking things away and expecting their lowest-paid employees to fill in the holes.
t3llm3m0re [OP] 0 points 1y ago
“Emotional feelings” yeah sure. Until a sm shows me they care I’ll believe them.
jazzysoranio 4 points 1y ago
I don’t think you understand that my comment was agreeing with you. Lol
LemonDaze420 1 points 1y ago
This ^
HamburgIar_ 0 points 1y ago
Why would you be texting your SM and not calling the store and speaking to a ssv? Just curious.
FearlessSentence9667 11 points 1y ago
tbh my sm and asm text me on my time off so i think it would be reasonable to assume i can text them on theirs (though idk op’s reasoning, that would just be mine)
HamburgIar_ 0 points 1y ago
Whatever the reason is, I'm sure it was valid. I just don't agree with the mindset of an SM having to be on call 24/7 because they are salary. Most stores in my district have 30+ Barista's on staff. Without boundaries being set, there would be zero work/life balance.
t3llm3m0re [OP] 10 points 1y ago
Then there should be no reason SMs text me to stay longer or come in on my day off.
HamburgIar_ 2 points 1y ago
Why would an SM text you to stay longer if your already at the store?
FearlessSentence9667 3 points 1y ago
wait so any reason is perfectly valid for a sm to text me on my day off but there’s no reason a barista should be able to text them on theirs ?
HamburgIar_ 2 points 1y ago
No, you misunderstood. I meant the reason OP texted the SM was probably valid.
t3llm3m0re [OP] 2 points 1y ago
Other SMs in the past have been okay with texting about this stuff.
HamburgIar_ -1 points 1y ago
That's not standard though. You call the store and speak to the manager or if the manager isn't there, the ssv.
SMs have a life too and shouldn't be on call for baristas to ignore policy and circumvent procedure. If it's an emergency then I understand but most of the time it's something that could be discussed during their next day in store.
However that's no right for an SM to get upset with you. It's on them to set the expectation from the start.
SMs have a life too and shouldn't be on call for baristas to ignore policy and circumvent procedure. If it's an emergency then I understand but most of the time it's something that could be discussed during their next day in store.
However that's no right for an SM to get upset with you. It's on them to set the expectation from the start.
t3llm3m0re [OP] 3 points 1y ago
How am I supposed to know this about an SM I’ve only worked with twice? If they want actual time off outside of work they should’ve gotten a job that provides that. Managing is not a hands off position.
HamburgIar_ 3 points 1y ago
That's my point, the SM should have set the expectation when you started.
The role of an SM DOES provide time off outside of work. Which is why the procedure is call the store and speak with a ssv. It's in the new hire guide.
The role of an SM DOES provide time off outside of work. Which is why the procedure is call the store and speak with a ssv. It's in the new hire guide.
dontgiveah00t 1 points 1y ago
My stores phone goes straight to busy tone 🥲
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