that sucks so much dude. some customers are just a-holes for no reason and get a kick out of bullying us. sometimes ppl are really nice tho!! sometimes i draw little animals on cups and that makes lots of ppl happy. anyway, you always have your fellow baristas to complain to <3

"I don't handle making drinks, since I'm handling cash in this position. I'd be happy to make your drink, but by the time I'm done washing my hands, and finding someone else to take of the rest of the line, you water will have already been finished by my partners on bar who are fast at their job"

Wouldn't say this verbatim, but I get a certain sense of joy for clapping back at Karens as passive aggressively as I can, loudly, in front of everyone.

ETA: You did nothing wrong, and I hope y'all got to laugh together at how idiot she was over the headsets.