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Starbucks Baristas: The daily grind

Full History - 2021 - 10 - 25 - ID#qfsflb
20
about to walk out - trenta sized vent / rant (self.starbucksbaristas)
submitted by zephyrfall
on my secondary account since i know some of my fellow partners go here

so. i do truck for our store! i loved it for months, i was good at it, i genuinely enjoyed getting to have the knowledge of where things are and help my fellow partners find things. I also loved getting to listen to my music in the back and be away from customers all day

within the last few months, though, its become a nightmare. i have no help on truck, they expect me to do the pulls, they add on new tasks every week with no sign of stopping or any care of if i even can. im literally just a barista, i should not be doing the pulls to begin with, but they've made it a permanent thing now.

it got worse today when my manager suddenly started blaming me for the order not being correct as if I had any control over it. I label EVERYTHING in the back, I make sure things are where they should be, I make sure people know what's in boxes and what's behind boxes, so I was very confused by this. I don't do the order. I never have, yet its my fault we have too many syrups??

when I know for a fact the folks who DO the order just.. don't look and guess what we have. i've heard them admit it and everything.

i'm just so upset. I had to leave early today because I just couldn't handle it anymore, I was shaking and sobbing in the back because it got so overwhelming. i told my manager im not coming in tomorrow but she hasnt said a thing back to me so uh. here's to hoping i don't get fired.

luckily, if i get fired, i know 5 other baristas who'll be walking out with me.
Jaxammx 8 points 1y ago
I would absolutely talk to my SM about this. You should not be doing a pull unless you asked to do it, or are training to be a shift. You should absolutely not be in charge of inventory as a barista. Your SM was not right in doing this.
boopsbittie 3 points 1y ago
When given the proper training and resources anyone can do inventory or the pull, it doesn’t have to fall on managers and ssv when there are many other tasks they are in charge of. My store always utilizes baristas for the pull so ssv can be on the floor watching the play instead of boh.

Edit I do want to clarify I’m sorry to OP about how the treatment against them has been
zephyrfall [OP] 2 points 1y ago
No prob, and I'm sure it's good to have baristas do it! My main problem is that they acted like it wasn't ever a barista duty, and then stacked it on top of other things for me to do on truck days, which are already hectic enough.

At that point just pay me more if I'm supposedly not doing a barista job.
Jaxammx 1 points 1y ago
Thanks for that info, didn’t know!
zephyrfall [OP] 1 points 1y ago
Unfortunately, the SM is the one who put it into place. at first, one of the shifts was Very against it for this very reason, but the SM I guess decided it was best? Because our shifts never want to get it done?

Laziness fuels this store, unfortunately.
TransportationDull64 1 points 1y ago
Honey, it's okay, my words aren't worth much, I've only just finished my barista basics digital module but I have a nice manager who made it clear to me that if I ever have an issue that I can't resolve with him, I should contact the regional manager, I suggest you do the same. :)

In really sorry you're dealing with this
zephyrfall [OP] 4 points 1y ago
I might, honestly.

I really hope your store treats you better, dear! Remember to not let them take advantage of you, your physical and mental wellbeing is way more important than coffee.
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