Literally every single customer has a different idea about what “regular” means.

😂 Sheesh if they're gonna be rude, then they should at least get their lingo right. If anything, regular means one cream one sugar. Like black, regular, double double, triple triple. But also, note to all customers, don't be rude about it at all, we just wanna make sure we're putting the right stuff in your coffee.

"I'm glad you get it all the time here. Please tell me what it is."

Damn I would've assumed he meant a black coffee. Been like. "Sorry sir, a regular coffee is plain coffee :P"

Lol when I worked at Starbucks if anybody yelled at me I would have literally accidentally spilled coffee on them and be willing to quit or get fired. You don’t abuse people who are just trying to help you, do their job, and are working their ass off. Thankfully nobody yelled at me but I still hated working there.

hot water it is!

Please tell me you gave him decaf espresso.

**like this**

What’s pike? Sorry, I’m dumb.

yeah but what size? did they want cream or sugar? these are questions you 100% have to ask, even if it's just a "regular" coffee

But what is “black coffee”? Is it a blonde roast with no milk or sugar, a dark roast with no milk or sugar or a pike place roast with no milk or sugar? These are all categorized as black coffee but asking for a “hot black coffee” doesn’t specify the type of bean you would like used in your drip coffee. This is why it is annoying and stressful for baristas who take orders.

I can honestly tell you that "black coffee" means no cream but lots of sweetener to some people. That's gross to me because I like it with no cream or sweetener but just wanted you to know that NOT EVERYONE THINKS LIKE YOU. We're not HOUNDING you, we just want to serve you once and not twice. Yes I'm yelling because I'm pissed at you for having that attitude toward a barista who JUST WANTS TO GET IT RIGHT THE FIRST TIME WITH YOU, DUMMY!

We got one of those customers bois 😂

The problem is, there is no "regular" coffee. Whether you're using "regular" to describe the size, the blend, the roast, or if "regular" refers to whatever you habitually order (with milk, with cream, with certain sugars, etc), there's no way for them to know. Same with "regular" milk, for you that might be whole, but for others it might be skim.

Even in your example where you specify the size right away, employees still have to ask. Especially now, as condiment bars have not been used in almost 2 years. If you ask for a "regular" coffee, and the barista doesn't question it, you are getting whatever blend and roast the barista is closest to, and without cream or sugar. You would then have to come back through the line or interrupt someone else in order to request whatever you want added.

If this makes you salty, you need to start making your coffee at home before you leave for the day.

Is a regular coffee listed on the Starbucks menu? No.

So, read the menu, and order off of it like everyone else.

And besides, the point isn’t relating to Starbucks not having “regular coffee,” it’s the condescension that comes with customers asking for a regular coffee and not even specifying a size. And then when asked if they want cream/sugar, keep on repeating the phrase “regular coffee.”

Those customers know what they are doing, they are intentionally being a pain. If they truly wanted a “regular coffee,” they would ask for a Pike or go somewhere else. My dad is as boomer as it gets, and he still learned how to order what he wanted properly at Starbucks without being rude or condescending to the baristas.

What is regular milk?There is 2%,1%,nonfat,coconut,almond,nonfat,soy,oat,hemp,goat,heavy cream,Half and half And probably a ton more lol