We straight up don't allow that in the drive thru. Like, they can order it there, but they have to come in to the store to pick it up. Like Travellers.
spacespecterr1 points1y ago
i wish any of my managers would do that, but none of them ever have. they’re all very much about the “letting the customer have whatever they want” business.
uwumoment1 points1y ago
it’s not that bad it just takes up a lot of time and makes us really far behind on dtb. i usually help out dtb as much as i can so usually i grab it for them but sometimes people don’t so they get drowned over one drink
Frosty-Shelter73721 points1y ago
What’s an iced london fog?? At my store we say no if they order any bag tea to be iced.
plushiequeenaspen2 points1y ago
You steep the tea for the full amount of time, and then put it in the cup with the syrup and cold milk. It's on the app under iced black teas.
Was the only thing we pulled people forward for in the DT, since it takes a while to make.
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