So…I had this customer come to the drive through window and immediately started off with a good morning, she paid and I did my best to show my smile behind my mask you know. I hand her the drinks and she asks for the receipt. My machine is down so I say “Receipt okay, I’ll get that for you” So I walk away to go to the front and the window closes because I moved away…mind you it’s automatic anyway I come back to the window and hand her a receipt with a “Thank you!” After she asks for my name and I say cheerfully “My name” Not even a few moments later she calls my store and says I was rude and that I slammed the window on her and I didn’t ask how her day was going. I forget that I have to connect with customers when I’m at the window so that part was my fault but I’m never rude lol.