Corporate partners are oblivious to what happens in stores(self.starbucksbaristas)
submitted by amazing_redhead
So I'm front ringing, it's launch day and we have no merch and aren't doing red cups. I have a gal walk in to peruse the merchandise we do have (fall stuff) and as if we didn't get any holiday merchandise. So I tell her no that unfortunately not all stores got cups and we happen to be among them and to call around. She grabs a pound of Holiday Blend off the wall and walks to the register.
"So, can I do a tall Eggnog latte?"
"I'm so sorry, we don't have eggnog this year. I'm not sure of it's due to shortages but we do have more holiday drinks"
"Oh, I'm, okay. Give me a second this is really throwing me off." *procedes to ponder* "well I guess I'll just get my markout then"
Girl, you're a partner?! And you don't know any of this shit?
gq360252 points1y ago
We have a partner from another store who consistently comes in and asks for things we don’t have. Asks for Trenta Frapps, hazelnut syrup, iced decaf coffee, etc. Annoys the hell out of me.
BlackberryOpposite3142 points1y ago
Haha I would ask for an ID from them to confirm their name matches the partner numbers.
cricoceat20 points1y ago
If I didn't know better, I would think they must be messing with ya'll
[deleted]15 points1y ago
[deleted]
apple_low8 points1y ago
Yeah tbh gonna have to give the benefit of the doubt bc I would know absolutely jackshit if I weren't on Reddit and in this subreddit. If I treated this job like my other jobs and just came in for work and that's that, I legit would be absolutely out of loop and know next to nothing about what's happening with Starbucks. No one really informs us about stuff formally and no one really told me about the updates and resources in depth.
jazzysoranio2 points1y ago
For some things yeah, but not knowing what kinds of milk options are available is a stretch. It’s pretty hard to NOT know what milks are kept in stock unless you’re actually on leave or something.
HotDogClouds7 points1y ago
To be fair, communication is shit between corporate and store management
eyelinertothestars3 points1y ago
Yesterday I had someone try to order an eggnog latte then gave me her partner numbers. Like didn’t you know?
AccomplishedCut47842 points1y ago
Unfortunately they literally don’t tell us most of the time it’s crazy.
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