Starbucks Baristas: The daily grind
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Opening Shifts (self.starbucksbaristas)
submitted by New_Consequence_5184
I have a coworker who refuses to do any of the opening positions when he opens.
The way we staff our store, we're supposed to have one person on bar, one on warming, and one in Drivethru.
He refuses to be in drivethru when the other two positions are taken. He'll start doing CS instead and make the warming person do drive (even though they already have to stock case, date breakfast sandwiches, and markout anything that's missing). We don't need a CS that early, we need someone to handle drive so the other two barisyas can get their tasks done.
I get it, noone wants to solo drive at 5am, but you can ask to switch with someone. Don't make up a position we don't have the staff for. Do your job.
The way we staff our store, we're supposed to have one person on bar, one on warming, and one in Drivethru.
He refuses to be in drivethru when the other two positions are taken. He'll start doing CS instead and make the warming person do drive (even though they already have to stock case, date breakfast sandwiches, and markout anything that's missing). We don't need a CS that early, we need someone to handle drive so the other two barisyas can get their tasks done.
I get it, noone wants to solo drive at 5am, but you can ask to switch with someone. Don't make up a position we don't have the staff for. Do your job.
badatlife15 13 points 1y ago
Tell him he’s lucky at my store we only have two openers and a shift, shift is busy doing shift things so one opens drive does all of drive/bar until usually not until like an hour/1.5 hours later when the next partner is schedule. The other opener does all of front. I wish we had a third to just bar.
New_Consequence_5184 [OP] 5 points 1y ago
This used to be our setup! Then we finally got a third partner just for drive, and yet this guy refuses to do that (or either of the other positions. I don't even mind being in drive sometimes as long as I don't have to set up warming as well)
badatlife15 3 points 1y ago
Yeah I have no problem doing drive solo I just am super slow no matter what I do to get everything set up regardless of what side I’m on.
Ok-Mix-5129 9 points 1y ago
I would just make him go home since he’s not being helpful anyway
New_Consequence_5184 [OP] 5 points 1y ago
He's friends with a lot of our shifts, so they just let him get away with this stuff 😞
Ok-Mix-5129 5 points 1y ago
SMH
lenna57289 2 points 1y ago
Honestly, if you’re telling him to do the position, and he refuses, you can pull him back, have a conversation about his insubordination (make sure it’s not like a disability thing or something, like he can’t hear through the headset). And tell him why he needs to just do drive. If he’s still refusing to do that position, it’s insubordination, send him home.
If you’re the barista, you need to report that to the SM. The sm needs to be aware that a partner is refusing to listen to their shifts or be a team player. Everyone has to do drive at some point. If he doesn’t want to do drive, he should transfer to a cafe store or find a new job
If you’re the barista, you need to report that to the SM. The sm needs to be aware that a partner is refusing to listen to their shifts or be a team player. Everyone has to do drive at some point. If he doesn’t want to do drive, he should transfer to a cafe store or find a new job
New_Consequence_5184 [OP] 1 points 1y ago
Yeah, I'm just a barista. Our SM is very much the admin type who doesn't get involved in stuff directly. He's told the shifts to stick to positions, but since he's never there to enforce it, nothing changes. And as I said in a previous comment, he's friends with the two morning shifts, so they never make him do his job (even though they get on the rest of us for it). It's another instance of favoritism by shifts and hands off management.
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