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Starbucks Baristas: The daily grind

Full History - 2021 - 11 - 14 - ID#qtwet2
35
Kindness from Baristas made my day. (self.starbucksbaristas)
submitted by lhp5f
Obligatory disclaimer: I'm not a barista, but I am a frequent customer.


I enjoy going to my local starbucks regularly, and I tip as much and as often as I can. Lately I've been heartbroken seeing all the angry people that come through, so I do my absolute best to be as simple and respectful as possible, to offset the trash.


Unfortunately, I love coffee but can't have too much in the way of stimulants. Caffeine makes me nauseous and shaky and there have been days where I just vomit and spend the rest of the day in bed. So, since I'm a PSL slut, I always get decaf.


Cut to yesterday. It's a crisp Saturday, perfect PSL weather. I meander in, greet everyone, request my order, and go sit in a squishy chair. I take a few sips and sit quietly -- and the buzz starts to hit.


I'm panicked. It's clearly caffeinated. I will definitely feel crappy if I finish it. But people are so RUDE to these sweet employees. I don't want to make it worse. I let my anxiety run through my head for a bit before finally deciding I will ask as politely as possible.


I go up to the counter, and get someone's attention. Since I'm so embarrassed, and so upset I have to be That Person, I'm speaking very quietly. Like four baristas come over, asking what's wrong -- my face shows emotions too well. I start blabbering. "I'm so sorry, I know you guys are super busy, and I wouldn't be asking if it weren't for the fact I'll get sick, but is there any way I can have this remade as decaf? I'm so sorry, I'm totally happy to wait for a while--"

The barists cut me off and jump in with a chorus of "Oh my god, of course! No problem! All good! We'd be happy to!"

Like thirty seconds later, I get a lovely decaf PSL, with "Sorry! ♡" on the cup, and I about cried.


Thank you, Starbies, for helping this poor anxious wreck. Love you all.
thefoolwitch 18 points 1y ago
Oh noooo! I’m glad you got your remake, good on you for not just drinking it to “not trouble anyone” or something. I have a friend who does that type of thing and I always worry about her. From a barista, it’s no problem at all to fix drinks made incorrectly, and esp not when the person is nice :)
Impossible-Host-924 8 points 1y ago
how can we clone you?!?!?
AddisonLacaire 4 points 1y ago
It’s sad that people like you are a rare thing. You’d think that having common courtesy and understanding that your drink wasn’t made wrong on purpose. Thank you for being the way you are, and trust me, nice customers go a long way for us and are easily remembered and welcomed. Long days with rude customers is the worst, but there’s always one person who is very sweet and makes it better
glo-frog 3 points 1y ago
I literally love you 🥺❤️ you are so rare! I’m so glad you got your remake and we’re able to speak up about it! We need more humans like you in our crazy barista lives 🥲
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