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Starbucks Baristas: The daily grind

Full History - 2021 - 11 - 20 - ID#qxyraa
65
im so sick of tiktok trends .-. (self.starbucksbaristas)
submitted by shxtfxced
real conversation i had with a customer right as we were gonna close tonight -

“hi so i saw this thing on tiktok that said you guys are giving out free refills on drinks i ordered earlier? if you do that i’ll give you a tip!”

me, staring at my shift and other coworkers :“unfortunately we arent doing that, im so sorry”

“so youre telling me someone just made that up?”

me : “i guess so maam, again im sorry”

“you should give me one anyway because i feel stupid!”

me, trying hard not to laugh as my shift stares at the screen : “unfortunately i cannot give you a free drink, im sorry.”

“and unfortunately i cant give you a tip!” she flipped us off at the window too
PuurpleHaaze 21 points 1y ago
Pretty sure you can get refills for cold brew, iced coffee , brewed coffee and iced tea! But you have to be in the Cafe you can't just leave property and come back and get a refill though.
W33dprinxess 3 points 1y ago
Hold up does this include peach green tea lemonades???? Technically iced tea hahah
DarlingMollie 5 points 1y ago
Yes, but only as the base, and only if they bought the previous drink with a registered Starbucks card.

Anyone who buys a regular drip coffee can get a second one for free.

But if someone orders (for example) a salted cream cold foam cold brew, they can get a refill of just cold brew (with any milk, cream, sweetener).

If they bought a peach green tea lemonade, they're eligible to get a free iced green tea (no lemonade, just sweetener).

There are buttons for hot coffee refills, iced coffee refills, and iced tea refills.
echowolf9 3 points 1y ago
It also doesn’t matter what the first drink is you could order a frap and get a refill of tea or coffee.
W33dprinxess 3 points 1y ago
That’s what I figured… I work at a campus sb and I’ve never been told about this policy because nobody asks for it. Someone asked me last week and I told them I was certain iced coffee and hot regular coffee. We don’t have those refill buttons on the pos unless I’m completely blind. But we also don’t have a pup cup button and didn’t have the “Latay”
DarlingMollie 3 points 1y ago
Licensed stores are different cus the franchisee can decide what they want to offer (or update in their POS) :/

Funny how inconsistency is one of the biggest issues in this cookie cutter company 🙄🙄
Good luck with all the "LatTay" people 😩
Sirmarchboy22 9 points 1y ago
But we do do refills, to an extent. My manager especially because of covid was allowing refills in the drive through and wasn't checking anyrhing
lemonuponlemon 10 points 1y ago
Here’s the culprit! 😂
shxtfxced [OP] 1 points 1y ago
its been five days but i should probably add that her drink was the iced white mocha with vsc foam
[deleted] 1 points 1y ago
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