So I am a former 298****, I started with the company back in February and had been working towards promoting to SSV at my store, since two SSVs had quit. At the beginning, I loved to work there and had lots of fun with my coworkers. We had an ASM, who hired me, and she was the sweetest person ever, and I honestly think she was the only reason it was enjoyable for a long time. When I got hired, I learned it was a store that was full of partners that had been transferred over from another store, since my store was newer. Because of this, people had stories about my SM. Not great ones. I honestly wasn't buying it, because my SM had been really kind to me since I started working there.

Well, when my ASM left to go to her own store, I learned very quickly that I was dead wrong. The store had begun going downhill quickly, people were leaving, transferring, and we no longer were 24/7, since no one wanted to be on our overnight crew. On top of that, people from overnight were asking to be put on different shifts, and if they DID make it, they got like 15 hours a week max.

Eventually, my time came to get a taste of her wrath. As soon as the SSV positions opened up, I went and talked to her. She said she was thrilled and to fill out the online application. From that day forward, she started treating me like absolute dog shit. Suddenly, I was in her radar, and she wouldn't let up. At first I thought "Well, she's holding me to a higher standard! I want to promote so she's really seeing how I am as a partner."
That was quite wrong.

It went from constructive to insulting, she promoted a 300**** partner who was vastly underqualified, she would yell at me for things I couldn't control, and completely ignored my development plan. It went from good to bad quickly. She HATED me for reasons unknown (but I do have a hunch it's because of my political stances, im a leftist and she proudly displayed a blue lives sticker on her car, as well as making special frappuccinos for 9/11 that I expressed my discomfort for publicly) and it caused my experience at work to deteriorate. Any chance she got she was belittling me, she finessed me onto night shift, making me think i'd be training for SSV but in reality she needed people for nights and she lied to me to get me on that shift.

It all boils down to this one specific night though, we had a really rude customer who sent back all 5 frappuccinos I made, requested one of my SSVs BY NAME make it (who, btw, made me work off the clock several times. I only did it because I thought it might make me look good) and it just set me off. She had been relentlessly saying that my drinks were awful, horrible. It was a long ass day too, I wont lie. I was working 2-10:30, I had gotten there and thrown on cold bar during peak, and the customers were being a lot that day. She was staring me down from the window, and it was making me upset. I said a few profane things, not to her face but I definitely did say them. Idk if she heard tbh, but who knows. Of course, I know that it's wrong, but it was my FIRST OFFENSE? And another partner hadn't been fired for accidentally going on headset and saying "This bitch is fucking annoying" to a customer. I also saw partners getting away with 3+ days of no call no show and being rewarded more hours. She played favorites.

Few days later, my SM sits me down, give me a chance to explain myself, and when I finish, she asks me; "And thats the story you're going with?" quite rudely, and like she already knew she had some intentions of getting me in trouble in mind. I said yes, and she persisted, saying "I don't appreciate you lying. We're adults here. Be an adult." and I knew damn well I wasn't lying. But hell, I'm naive, I'm young, and it was only my second ever job. She said if i "told the truth" (aka her version of it), the consequences would be less bad. So my stupid ass agreed to write the statement as she wanted the story told. She proof read it, which is what leads me to believe I had no choice. Either I tell her what she wants to hear, or she doesn't let me work even for that one last day. She submits the docs to HR and sure enough, I'm being separated the next shift. I was an employee with a clean record (no write up's, no warnings, nothing). I had regulars that loved me, and despite my SMs sabotage, SSVs that really did support my journey in the company. I miss my job like crazy and I feel like my SM had finally found her holy grail to get me fired, and acted on it. I was open about the shady shit she did bothering me, including not getting hazard pay for a pipe that broke and a shift I lost because of it. (Which, btw, I had asked a barista FB group for help on, and she got my screenshot and texted me ON MY DAY OFF about it? Being all shady and shit.)

Before yall ask, I wanted to transfer prior, but I had seen partners put in a request and get their hours cut HARD in that month, and I needed to keep a 30 hour week minimum for bills. On top of that, my only reason to leave was her and I was afraid she'd reject my request for telling the truth or catch me in a lie. Looking back, I regret not transferring, as I would have still been with the company.

I plan on reporting her to the labor board. I called ethics that night we sat down but nothing came of it, since I was still fired. Otherwise, I don't know what to do. Is there anywhere else I can send my case to the company? Or am I just done? I really miss working there and would love to be reinstated.