Do you know if they receive bonuses if they spend less money monthly or weekly or someshit? Because the Pitcher Rinsing thing whatever it’s called is broken in our store and our fuckin manager will do anything but order a new one and we have to suffer on bar because she rarely goes on bar🙄

Literally all these bonus theories are false. SM’s bonuses are solely based on sales comp over the previous year. Right now it’s even more complicated because it’s based on the entire region’s sales not just their own store.

Better DT times mean happier customers, meaning they will choose your store again and again because they can count on getting in and out quickly. Peak is also when you see the most customers within the quickest time frame so you have the most opportunity to grow your business. Theoretically faster times = higher sales.

As for the pcard/ordering product all of that affects the stores Profit & Loss. Some DMs are more focused on this than others, looking for ways to maximize the stores profit, but again that doesn’t affect the SM’s bonus just the stores bottom line.

I don’t work at a store with a drive through, but I know my manager tries to have the right amount of coverage for the entire day, not just during peak. We’ve closed early because a couple of people got sick and called out for the afternoon shifts, not leaving enough partners to do their jobs properly.

I have an old friend who is an asm and from what I hear they do. They also get a bigger bonus the less money they spend on the store card. What I don’t know is if they get a bigger bonus by having lower labor hours cause even when my store had staff we were always short on labor and our sm got mad if we went over. Long story short a big corporate lady from Seattle came in for a visit and told the staff “we’re a multi billion-dollar business labor hours don’t matter.”

That is not how the bonus works, it is literally just how much sales have grown over the previous year. That’s it. Source: former SM

They only bonus on sales. Spending money has nothing to do with it. The drive thru time is indirectly related. More cars is more sales.

This is false. Store managers bonus based on store sales comped from the previous year and what the company deems the % is. Also they can get an extra bonus if the store makes over 50k/week for an average over the course of a year.

I was told it’s bs

Bonus are based on sales comp and not going over expenses…

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Idk because I take my time on drive waiting for food so just take my time

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It is absolutely true. My district became incredibly competitive bc this and had to have DM get involved because hostility between stores due to competition

This is true for most any retail manager, that's why they care so much

Yes it’s true. My SM was bragging about our morning drive times and said something about her bonus at the end of the year will be good.