shortages making us look awful(self.starbucksbaristas)
submitted by accountedthrowaway5
we’re out of short cups, grande hot cups, we have one box of tall cups left, we’re almost out of venti hot cups (just ten more sales and we’re done :)) we’re out of peppermint, toffee nut, hazelnut, honey blend, almost out of milk, almost out of Irish cream, we’re also out of crème brûlée, chestnut praline, and toasted white mocha. don’t even get me started on the food items.
what are you guys all out of? :)
Electronic_Rough_973167 points1y ago
clocked in and out of the will to keep going tbh
PauseAccording2088 points1y ago
My store has no food. Our 18 hour pull was two boxes of breakfast stuff like literally 10 mins ago. We didn’t get our food order yesterday and our paper goods order was missed so we have no oat milk either and cups are gonna be interesting
Distinct-Apartment3911 points1y ago
Maybe my ex was onto something when he asked me if we could just serve him a latte into his hands ✍🏻✍🏻
persona-224 points1y ago
Nah just mama bird it. Really get up and close to get that true customer connection.
Distinct-Apartment397 points1y ago
That. Was something else he asked me to do. God. I don’t miss him, but I do miss having someone to come bother me at work
Tiffi201162 points1y ago
We are always out of many things. It changes daily. But I have to tell every customer everyday that’ “I’m sorry we are out of that” Sometimes they just leave.
accountedthrowaway5 [OP]30 points1y ago
most of the time they go off on me because they waited in line for something we don’t have. i usually leave them with the response of “I’ll give you some time to think about what you want.” And they’ll most of the time just leave
minty-hitler7 points1y ago
one lady came to our store and said “please tell me you have cake pops” apparently she had gone to three other stores in search of cake pops and nobody had any. when i told her that we were out she sadly walked out of the lobby
sailorgrumpycat40 points1y ago
But remember to keep those connection scores up /s
accountedthrowaway5 [OP]23 points1y ago
is the passive aggressive customer service voice not enough 😔
rlblakey1733 points1y ago
Yesterday we were out of mocha, caramel sauce, dbl smoked bacon, sausage and cheddar, all of our loaves, and all cake pops. So yeah, that was fun.
accountedthrowaway5 [OP]15 points1y ago
we were out of all of our loaves today so the amount of “what *do* you have?” questions was through the roof today
Heythere_Ambear14 points1y ago
“All we have is pumpkin muffins and pumpkin scones” Do you have…. “All we have is pumpkin muffins and pumpkin scones” No breakfast food. No lunch items besides random chips, pumpkin muffins and pumpkin scones. “Ok I’ll take a pumpkin muffin and a pumpkin spice..” “Sorry we are all out of pumpkin spice”
persona-22 points1y ago
Wait you have pumpkin scones? How do you still have pumpkins scones? I thought they were done for the season.
rlblakey173 points1y ago
We still have all of our pumpkin bakery and drink items
Heythere_Ambear2 points1y ago
We have soooooo much pumpkin scones. Pretty much all that’s being delivered to us lol
[deleted]6 points1y ago
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RayBun424 points1y ago
We're out of espresso, grande hot lids, coffee base, white mocha, oat milk, butter croissants... We lost our manager pretty suddenly to a promotion and everything fell apart immediately. (We're a kiosk store, and none of us left were properly trained on how to place orders.)
accountedthrowaway5 [OP]6 points1y ago
oh man that sounds so tough… I hope you guys can get that sorted soon!
amygrigar14 points1y ago
i literally come in every time wondering what we’re gonna be out of that day
It_is_Katy5 points1y ago
I normally go on drive thru right when I go in (around 1 pm, I'm new-ish and not consistently fast enough to be on bar when we're getting busy), and my first question is always "what are we out of today?"
It's thankfully normally only one or two major things, and/or 90% of our breakfast sandwiches and paninis.
accountedthrowaway5 [OP]4 points1y ago
at this point I’m used to something being out of the menu for us
spacespecterr9 points1y ago
heavy cream today — someone walked half an hour to the store and half an hour back just to get more so we could keep making whips and sweet cream.
also been out of honey and honey blend for over a week. running out of pumpkin loaf and banana nut loaf regularly, as in almost daily, and the other day we had no grande cold cups whatsoever. straws, sleeves, stoppers, and sugar too.
like… we’ll run out of the most random shit, and have to explain to the customers that we just don’t know when we’re getting *any* of it back because when we’re supposed to get it, we rarely ever do.
persona-28 points1y ago
Excuse me, WALKED?
spacespecterr4 points1y ago
yuuuup. walked. and nobody but me thought it was out of the ordinary.
kitkat8289 points1y ago
If you're near grand Rapids mich I have extra cups!!!!!!
accountedthrowaway5 [OP]6 points1y ago
im not but thank you so much for the offer! you’re so kind
skeletaldecay3 points1y ago
That reminds me that I drove 26 miles one way for two sleeves of grande/venti hot lids.
rlogranite5 points1y ago
Customer connections is the way
accountedthrowaway5 [OP]5 points1y ago
it is so hard to be nice when everyone’s angry at you for something that is out of your control lol
rlogranite3 points1y ago
True, and it feels like the customers are more angry this year than ever before.
lilangel054 points1y ago
This morning we had about 10 grande/venti hot lids to work with. Thankfully we were able to trade a nearby store for some vanilla.
vamprbites4 points1y ago
between wednesday and yesterday: no food except vanilla bean scones and bagels, no butter, no blueberries, select choices of RTD&E food, and low amount of breakfast. no honey blend, honey packets, hazelnut/toffeenut/raspberry. one thing of white mocha left, ran out of 2% and had to get some from walmart, almost out of dark chocolate curls & red sprinkles, nearly out of heavy cream, no venti straws, but at least we have our been there mugs back in stock. and they keep asking for red cups when we ran out at 9am on red cup day
levnne2 points1y ago
we ran out of all non dairy milks last night, except for coconut. our supervisor had to order 16 2% milks from instacart, and we’ve been consistently running out of mocha and white mocha :)))
Lavishly152 points1y ago
It’s like how does Starbucks expect us to keep our customer connections up its so irritating
deeciphered2 points1y ago
"We have no sandwiches."
"What about the double smoked--"
"Nope no sandwiches"
"How about the tomato mozzarella?"
"Nope. No sandwiches"
tittywhipp2 points1y ago
Literally everything your out of. And out of people
tittywhipp1 points1y ago
Oh and couldn't get into the safe for about two whole days, so we almost ran out of money
breadcat32 points1y ago
No food because we are out of an oven lol among other things
zeushiroll2 points1y ago
we’re out of mocha, white mocha, frap roast, almond milk, strawberry inclusions, plain croissants, all cake pops, cartridges for whip (so whip), bacon Gouda, grilled cheese, peach tranquility, honey, oatmeal bowls…. I’m sure there’s more.
so yeah, it’s a nightmare.
edit: how could I forget warming papers & pastry bags!! & espresso. was using the last bag earlier before I clocked out.
SL133772 points1y ago
Every Stbks been out of my favorite (toffee nut) since the pandemic started. I have spent so much less $$since. I tell ya. I feel for you <3
It_is_Katy1 points1y ago
I have it at my store if you're anywhere near SE Pennsylvania! We've had it consistently the whole time I've bed working there.
SL133771 points1y ago
OMG I would do ANYTHING!! I'm in Southern California (San Diego) and nowhere from a 150 mile radius from Mexico all the way to Los Angeles too Bakersfield seems to have it. :(
Save me some!
True story I had 2000 pts on my card I'm down to 500 and I haven't used a single reward cause I haven't gone
bintarn2 points1y ago
by 11 am today we ran out of all food items except the three types of egg bites, butter croissants, and cake pops
accountedthrowaway5 [OP]2 points1y ago
at least you had butter croissants… 😩
killerking_1132 points1y ago
Out of venti straws, hazelnut, honey blend and packets, whole milk, most cake pops, raspberry, anything apple, there’s more but I can’t remember lol. The other day we completely ran out of anything white mocha and that suuucked. (This all changes weekly or daily)
accountedthrowaway5 [OP]2 points1y ago
we were completely out of straws today and the amount of customers who got annoyed by this was astounding. last week we were completely out of napkins for a few days. we also didn’t have any birthday cake pops today… but not having white mocha suuuucckss so i feel your pain
[deleted]1 points1y ago
I've been saving so much money from not risking it right now because of shortages. I couldn't get espressos once and the uber app shut down.
BothWeb10041 points1y ago
I had a 3 day weekend and when I got back, everything was back in stock. We had an emergency truck order show up and my manager borrowed stuff from all over the city. 😊
Jumpy_Parsley7021 points1y ago
The other day we were out of most of the pastries and all the sandwiches and paninis. And then we ran out of sugar cookie and peppermint syrups. We had so many people either leave or yell at us about the shortages
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FearlessGift70621 points1y ago
Yeah our dm warned us of the shortages ahead of time and told my manager to order as many cups as she can
BaseLordBoom1 points1y ago
haven't had caramel for 2 months now
Alefur1 points1y ago
Food wise, we have lemon loafs and madelines
Important-Article5461 points1y ago
The other day I only had butter croissants. I was on drive by myself and I think I wasted half of my spirit telling ppl we only have butter croissants. Do you have..... Nope. Just butter croissants.
We tried to upsell them so I could just tell ppl we were out of ALL food.
Puzzleheaded-Coat-141 points1y ago
For real one of my braces got yelled at by like three different customers in front of our DM because we had no food because of the automated ordering system🤦♀️😭
Gingersnap6161 points1y ago
Bouta be out of all of our hot cups and pretty much only have the holiday syrup, mocha, vanilla and caramel.
Blue-Jay271 points1y ago
Not rly what ur looking for but my store ran out of ice today and I wanted to die. That was after we had to get our grande hot lids from another store. (if we don't get some in our order tomorrow we're fucked)
Seaweedgreedy1 points1y ago
The other day we were out of grande/venti hot lids.. got these shitty black kids as a replacement. Did not fucking fit one bit but we still had to hand them out. Multiple people spilled HOT ASS drinks on themselves in the drive thru. Someone called and demanded a refund and remake because after they began to drink it the lid popped off and spilled all over them. We had to suffer with this for like four days. At one point we were just selling tall hot drinks only for safety reasons obviously and people were so angry it was unbelievable.
lilkiosk1 points1y ago
Lmao us last weekend. I don’t even know what I’m walking into tomorrow. :,)
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kuromi961 points1y ago
the only thing we had : cranberry bliss bars, chocolate chip cookies, and a few brownies 🤠
Hazel_is_Trans1 points1y ago
All food all Frappuccio base and cups and lids
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samisntcute1 points1y ago
my store just opened and we haven’t had any deliveries, as we’re still marked as unopened in the system, and i’ve been working almost daily. we’re out of all rtd&e (mostly the food), raspberry, very berry inclusions, honey blend, peppermint, and we ran out of almost all of our milks because no deliveries. we also don’t have wifi or music yet so i feel kinda bad for customers trying to get work done
TheeeStarGirl1 points1y ago
a better question is: what aren’t we out of. for the past two weeks, we’ve been out of something at different times… except the vanilla and classic syrup 😂
kittycatmeowmeow20001 points1y ago
Automatons orders be like
kostplay1 points1y ago
last week my store was out of mocha, hazelnut, toffenut, honey blend, jade citrus mint (still out), sleeves, venti cold cups, all of the alternative milks, decaf espresso, etc. it was terrible.
electricblackjack1 points1y ago
Lol when I left at around 4 all we had for pastries were chocolate brownies and chocolate cake pops. The only breakfast sandwich we had was the turkey bacon.
Luckily we have a full rtde case, cause oof.😥😥
Sheep-81 points1y ago
Customers are so mean when we are out of stuff like it’s personally the barista’s fault :(
sayowats1 points1y ago
We were out of ice today for a good 15-20 minutes. Had to go to another store to steal ice which they too were short on😀😀😀
Tiffi20111 points1y ago
Was the ice maker broke or you couldn’t keep up? Just wondering. The store next door actually needed ice from us a while back.
sayowats1 points1y ago
It was completely broken like the maintenance guy was there to fix it bc the ice wouldn’t drop
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adolfop_4201 points1y ago
Lol same we are more stocked with ingredients but the food is a joke all I have in my freezer is 1 box of cranberry bars and 1 box of egg bites that’s it
Monarchie241 points1y ago
We aren’t allowed to pull any food for the next couple days due to some mistake or something. So we were running out of almost every food item today lol. It was fun :)
lillyloveswriting1 points1y ago
Only had sandwiches and glazed doughnuts today 🙃 people got upset cause I couldn’t give them they’re precious cheese danish
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