Starbucks Baristas: The daily grind
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A message to corporate (self.starbucksbaristas)
submitted by iStealSharpies
Please for the love of GOD, stop hiring SMs from outside. It only hurts your business.
Signed, an Angry Barista
Signed, an Angry Barista
The_Infinite_Doctor 54 points 1y ago
They're churning management as a tactic. New managers from outside are easier to control, more likely to stick to the ridiculous new standards, and can be paid less-- not to mention it pulls the rug out from under the baristas who were accustomed (and often loyal) to the previous SM.
It's all part of the horrible Williams-Schulz anri-partner, anti-union campaign. They suffer from what I like to call "Governer Tarkin Syndrome" and Buffalo is just the first star system to slip through their fingers.
It's all part of the horrible Williams-Schulz anri-partner, anti-union campaign. They suffer from what I like to call "Governer Tarkin Syndrome" and Buffalo is just the first star system to slip through their fingers.
iStealSharpies [OP] 25 points 1y ago
They’re gonna lose so many partners over this, it’s really gonna hurt business. My store had no manager for a whole month and our connection score went up, we were working sooo well together even with our a lead & it was all okay. 3 weeks into the new manager and our connection score plummeted, we have call outs left and right & we’re all just burned out. The new SM is very nice but she just doesn’t understand Starbucks values. She’s more profit driven. I’m also very annoyed that she does not know how to run a floor and can not bar. Like not even a little. It’s weird. If they’re gonna hire from outside, they need to make their training a lot more through and less intensive. 10 weeks of training is not enough to learn Batista basics, let alone how to run a store.
The_Infinite_Doctor 10 points 1y ago
But the thing is this is exactly what they want-- they think the loss is short term and in the long run they'll have greater control, which somehow equates to higher profits in this scenario.
Micromanagement is extremely appealing to terrible leadership, and it's pretty clear our current leadership is total shit.
Micromanagement is extremely appealing to terrible leadership, and it's pretty clear our current leadership is total shit.
wildaloofrebel55 6 points 1y ago
10 weeks?? My external hire manager got TWO WEEKS
iStealSharpies [OP] 1 points 1y ago
2 weeks??? Is that a joke
wildaloofrebel55 3 points 1y ago
No. She said she got one week of barista training and one week of manager training. Hayyyy
Otternihilation 2 points 1y ago
If this is not the exact same store I'm thinking of then I'm very sorry it's happening in multiple areas
queenrara 20 points 1y ago
External managers are actually paid more than internal promotes. Internals are quitting bc the job has become increasingly complex, raises are not comparable to the added workload, bonus structure is laughable and we are unappreciated.
The_Infinite_Doctor 2 points 1y ago
This is also true, but there are just as many that are being fired and replaced, as well-- usually ones that have been SMs for a long time and therefore actually are making more than a new hire would. And again, really the goal is to create more control for corporate.
howdudo 2 points 1y ago
i cant think of a quicker way to encourage unions than outside manager hires
if we hate our manager we rally together to oppose them
when we love the manager we feel like we have it good and dont protest
if we hate our manager we rally together to oppose them
when we love the manager we feel like we have it good and dont protest
wildaloofrebel55 12 points 1y ago
Are you in my store? Because we just got an external hire manager who is walking around saying “Well, part of your problem is XYZ” at fucking everything.
“You aren’t supposed to brew anything but Pike until 7am!!!”
“I know exactly what the brew guidance says, but we have quite a few regulars that come in starting around 5am that want blonde and dark, so we brew it.”
“Well, at the store I trained at, they would do a pour over!!!”
Just one example…
“You aren’t supposed to brew anything but Pike until 7am!!!”
“I know exactly what the brew guidance says, but we have quite a few regulars that come in starting around 5am that want blonde and dark, so we brew it.”
“Well, at the store I trained at, they would do a pour over!!!”
Just one example…
whatisprofound 5 points 1y ago
They grossly misunderstand batch guidance then. You have to repeatedly click "we ran out" (as in everyone has to be on it for all day parts, for like 2 weeks) for batch guidance to start reflecting real numbers. It's just a dumb algorithm that need to be taught.
wildaloofrebel55 1 points 1y ago
Ok, explain further please!!!
whatisprofound 1 points 1y ago
... I did? Haha, look for the teeny tiny "ran out? Tell us!" Button toward the top right of the screen
Internal-Ad-8820 7 points 1y ago
All of this right here omgggg
The only idiots who follow micromanaging as a management style are stuck in the old, massively outdated ways that don't work anymore for a reason 🙄
The only idiots who follow micromanaging as a management style are stuck in the old, massively outdated ways that don't work anymore for a reason 🙄
chellichelli 6 points 1y ago
They don’t care about the long term. Just the short turn.
[deleted] 5 points 1y ago
[deleted]
shiftyclub 6 points 1y ago
It’s a business and dynamic that you NEED to develop in from the ground up to understand. Sure there are the basic management skills you can gather elsewhere, but it’s impossible for someone with however many years of management experience in retail to do the job better than a partner who started as a barista and worked their way up. you need to have been in the position of and with the perspective of baristas and shift supervisors and assistant managers. i’ve been managed by both managers who started from the bottom and by managers who came from god knows where and the difference is night and day.
ItzBoogieMan 4 points 1y ago
Corporate when it comes to anything about Third Place when a Barista mentions it: 👨🦯
virtualrachael 3 points 1y ago
Is this my store or just an all around issue everywhere? 😂
royalsara3 3 points 1y ago
This is why I threw a drink at my store manager and they finally transferred me after months :)
Necessary_Low939 2 points 1y ago
Yes omg and they act like they know everything while they don’t even know how to make drinks
DaddyGray69 2 points 1y ago
Had an external manager hired at a previous store, he got one day of bar training in his first week at the store, then he was left on his own to run the store. He never hopped on the floor again except to maybe run front to cover breaks here and there.
iStealSharpies [OP] 1 points 1y ago
And they think this is gonna work…. This is really out of line lol
[deleted] 1 points 1y ago
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