We ran out of cold brew and I guess no one marked it out on mobile because this guy’s order still went through. So the person on mobile bar set out an empty cup with his sticker as you do. I was on drive thru bar running back and forth and there was no one on mobile bar when I ran over to grab a straw and this guy standing at pickup whose been standing there for five minutes or so finally actually verbalizes his concern and tells me his cup is empty and he’s been standing there waiting to be helped for five minutes. I immediately make the drink for him with iced coffee once he says that’s okay and once I give it to him, he goes “you really should acknowledge people just standing there” with this snarky little nod. I calmly apologize and explain that we thought he was just waiting on an order and he said he was holding a cup. Told him I couldn’t see it or I would’ve helped him and he just rolled his eyes, scoffed and left.

You gotta be looking for something to be mad about to stand there for FIVE minutes in silence watching people work within three feet of you and not say a word, daring them to approach you first.