felt… our morning shift can leave stuff unfinished and unclean (even though they have the most staff), but god forbid i don’t want to stay more than 30 minutes past close.

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If there's an ongoing issue at your store concerning closes, work it out as a team effort. Approach problems as "how do WE support the closes improving" rather than "how do we convince YOU to fix them." One of my morning SSVs had asked if there was something she could do to support inventory count days since she noticed closes are a bit messier those nights. Instead of making me feel even more overwhelmed and having to increase my efforts, she recognized that I'm doing what I can but need help. I told her, without judgement or blame, all the problems that stop me from being able to do the count and help the baristas on the floor. We worked out how to rebalance tasks and I learned that a quick 30s post-it note to the opening barista about what's left to do made them feel so much better about it.

But yeah. Support a "us vs the taskload" mentality, redirect complaints to more valid problems or helpful avenues, and make sure to recognize the closes for what they are: borderline insane demands fulfilled by the least amount of people possible.

Whenever anyone tries to complain about it being messy in the morning, I choose to remind them that night shift has barely any people and a TON of stuff to do. Never diss night shift in front of me lol (-an opener)

This was a big part of the reason that I quit. I was permanently a closer in a store whose mentality seemed to be “if I leave a problem before I clock out the closers will take care of it”. We had major staffing issues with no manager and none of us fully trained so there was even a point that after I finished my closing duties, I would have to leave instructions set out throughout the kiosk to explain how to open to the newly hired barista who was supposed to somehow open on her own. Sbux is a joke

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I’m strictly an opener because closing was too much for me. It’s a lot. Although people at my store have been so burnt out we’re all a mess right now.

I was the main closing shift for my store for months. We close at 10. We’re scheduled until 10:30. We were lucky to get out by 10:45. Because if we didn’t have everything ready for openers they would throw a fit. New guy just transferred from another store. I’m mid shift now. Dude left at 10:30, I got a text from my baristas… opening Supervisor is gonna be pissed. Not even the dishes were done. He blamed it on the barista who was doing the dishes. Nothing was put out for morning shift. I totally forewarned one of the morning SSV. But like the one in really worried about is the morning shift who literally complains about anything we don’t do. I can’t wait lol

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