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Starbucks Baristas: The daily grind

Full History - 2021 - 12 - 03 - ID#r86dmk
96
Is it just me, or is this kind of weird? (self.starbucksbaristas)
submitted by 2166K
So my store got a new manager recently. I (20f) wasn’t there for the first few weeks of him being in this position, so I don’t know him or his mannerisms/personality as well as other partners, but it’s pretty clear that a lot of people are frustrated with him/find him annoying for a handful of different reasons.

Anyway, I really liked him at first. He seemed very chill, very nice, pretty funny and down-to-earth.

But the dude has no concept of personal space.

I’m all for the occasional high-five. I think it’s fine and normal for partners who are good friends to give each other a hug or whatever. But it’s kind of weird for a male manager to be so hands-on with his female employees.

At first I just noticed that he would people’s shoulders sometimes when he’d talk to them. Which was a little odd, but whatever. Then when I was making a drink for a customer, he came over to ask me a question, and he was like rubbing my back. When he’d walk past us, he put his hand on the small of my back a few times.

I thought maybe I was just overthinking it. After all, I’m not usually a huge fan of physical contact unless it’s with close friends, and even then it’s usually limited.

Then I saw him talking to my SSV (a woman in her 50s) and he put his hands on her shoulders, rubbed them, like practically giving her an unsolicited back massage. She doesn’t take anyone’s shit, so she shrugged him off and walked away to grab something (and I assume to get him to leave her alone).

I heard another barista complaining about him last night, I asked how she feels about him, and she made it very clear that she hates him. So I asked if she’s noticed how “hands on” he is, and she very quickly agreed, saying that she hates it and that she also just finds it weird and uncomfortable.

It just feels weird.

Maybe it would be less weird if he were a woman. I had a female SSV at one point who would gently put a hand on my shoulder/back when she needed my attention or when she was asking how I was doing, but that never felt weird. It seemed more comforting/maternal almost.

Maybe it would be less weird if we didn’t have a staff that was 90% women, or if he was like this at all with the guys on our staff, but I’ve never seen him initiate physical contact with other male partners.

I dunno. I’m not particularly bothered or upset. I just think it’s a little uncomfortable when my male boss, twice my age, is putting his hands on my back or running my shoulders or standing RIGHT next to me when he could easily leave a little bit of personal space.

I don’t think it’s intentional or that he MEANS to be creepy/uncomfortable. He seems like a genuinely nice guy, and maybe he’s a person who’s used to physical affection, but idk.

I’m just curious what y’all think, cause it just seems odd.

Edit: I found out he was low-key harassing a minor in the store, then immediately proceeded to call in and report him to Ethics. The interaction with Ethics was alright. The guy on the other end of the line was very good about taking steps to maintain my anonymity (listing a specific date, names, etc). Hopefully my manager is called out and isn’t able to repeat this behavior in the future, but I doubt I’ll ever know. He’s leaving our store after his shift tomorrow anyway.
voxinx 97 points 1y ago
Uh yeah no especially during covid why the fuck is someone touching anyone like that lmfao you should call pcc immediately after you’ve documented at least 3-4 instances of unsolicited touching
BuffyBoltonVampFlayr 3 points 1y ago
>immediately after you’ve documented at least 3-4 instances of unsolicited touching

This is EXTREMELY important. Otherwise, they ain't doin shit. (And tbch, even with documentation they still might not do shit)
Ok_Cup6792 54 points 1y ago
This is definitely unsolicited touching, you shouldn’t ignore it/ play it off.
franglaisedbeignet 49 points 1y ago
If he’s not caressing the guys, he’s definitely aware of what he’s doing and this is intentional. Next time it happens say “I would prefer it if you do not touch me or the other female partners, unless they’ve given you permission to do so? Because I know I haven’t, and it makes me uncomfortable.”
fourcatsandarobot 34 points 1y ago
I’m going to validate what you’re feeling here.

You’ve noted it feels different than when there’s physical contact with partners you know longer or partners who aren’t men. You’ve noted that he doesn’t seem to do this with your partners who are men. You’ve noted you’re not the only one who is being made to feel uncomfortable.

The voice in your head saying it’s not a big deal, or you’re making an issue over nothing, or maybe you’re reading into things? That’s the patriarchy talking. Ignore it. Your gut instinct is right. This is fucking weird. Any part of it would be weird and all of it together is super weird and also super unacceptable.

Take this to PRSC and Ethics and Compliance and encourage any other partners at your store who might be uncomfortable to do the same. There’s a zero tolerance policy for physical contact like this. I totally get why you’d want to talk to him and ask him to back off, but in this situation I would recommend escalating this first. Don’t give him a reason to retaliate or pull any bullshit. If there’s no documentation, you have no recourse if he tries to fuck you over and he has nothing stopping him from trying it with others.

I’m really sorry this is happening to you. Don’t be afraid to trust your instincts and don’t be afraid to speak up and protect your boundaries.
Accomplished-Bad3856 24 points 1y ago
If he doesn’t absolutely *need* to touch you in order to perform his job (you know the shimmy past each other) there shouldn’t be any physical contact. It’s far too familiar and affectionate for someone you don’t know well, and especially across supervisor/supervised lines.

This is testing the waters for what will eventually result in a sexual harassment claim
[deleted] 17 points 1y ago
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SelocAvrap 7 points 1y ago
Yeah regardless of gender, I'm not letting anyone touch me without my consent. That's super creepy of him to touch y'all, especially in the ways he is. Please report him

Also high fives on the floor are also a big no bc you have to wash your hands after every time. Since you do seem to enjoy high fives, maybe try to encourage an elbow touch instead?
rudebii 7 points 1y ago
Let's say it's a cultural thing, it's still not ok. You and the staff, and the store are not within a culture where a male supervisor can be so physical with female subordinates.

At the very minimum it's unprofessional. IMO, it's more than that, if I saw it happening, I would have already called the DM about it, like that day. I wouldn't put a label and just describe what I saw, but I wouldn't be ok with myself if I didn't call it out.

No one gets to touch anyone else unsolicited, full stop.
dogsofwintergaming 6 points 1y ago
800-611-7792

Insanely inappropriate for anyone to touch you at work, especially an SM. We have close quarters and at most if a partner almost backs into someone or something like that, I'll put my hand on their shoulder and say "behind you" to stop a full on collision. Hand on the small of the back? Ewww. Please call the number above and report to ethics and compliance.
2166K [OP] 7 points 1y ago
Thank you thank you thank you for the number. I’ve been Googling and trying to figure out who/what department I could even contact about this. Starbucks (unsurprisingly) makes it difficult to find that answer. I was tempted to message my SM or a SSV from my out-of-state store (where I work while in uni) because I have no clue how to actually report or address this.

I guess my biggest concern is anonymity. I have no idea how this guy would react if he found out I was the one who reported him (especially since I only met him for the first time like a week and a half ago). His last shift at our store is in two days (his position here was only meant to be temporary), and I really don’t want to run the risk of him badmouthing me to either my store’s current SSV’s, the DM, or potentially the ASM that will be coming in next week. I really rely on having a spot in this specific store with solid hours when I’m home from uni, and I would really hate to lose my standing here between partners and supervisors.

Do you know if it’s possible for me to report this without him specifically knowing that I was involved? I genuinely don’t want him to get away with this behavior knowing he’ll probably continue it wherever works next, especially because getting away with it means he might just get worse.
dogsofwintergaming 2 points 1y ago
Even if he did figure out who did report it, there's a really strict anti retaliation policy built in to our ethics and compliance system. If he starts treating you differently or mentions that he thinks you reported him after the fact, let the ethics department know immediately. That is an immediate separation for breach of confidentiality and anti retaliation.

The cases I've seen involving any sort of inappropriate touching have all ended in the culprit being immediately separated.
mxlty 2 points 1y ago
You should be able to report it without him knowing it was you. You’ll be doing your whole store a favor by calling. If you feel uncomfortable still maybe ask a shift if they can call regarding the problem with him
InfernalAngelblades 1 points 1y ago
Also, if you can recall specific days/times, they can pull the cameras.
ADixie4You2Know 5 points 1y ago
I’m a store manager for a different company. In my 21 years I’ve NEVER touched any employee in any type of way. This is unacceptable and needs to be reported immediately.
mmv_98 5 points 1y ago
report his asssssss that’s creepy asf
getcassedfag 4 points 1y ago
i’m super close with my FEMALE managers and they don’t touch me like that. it’s creepy for sure
OneRoseDark 2 points 1y ago
This has "I'm a creepy man in power so no one will report me" vibes all over it. No, he absolutely knows what he's doing. He'll fake that he doesn't, mope and give doe eyes and say he had noooo ideeeeeaaa, but he knows. If he didn't, he'd be doing it to the men, too.

I don't want to scare you, but "my male manager keeps touching me" is how a lot of stories that end with "and then I got assaulted in the parking lot" start. It's a tactic to see who will let him get away with stuff.

Please talk to someone before it escalates.
2166K [OP] 1 points 1y ago
I’ve been hesitating to take it to the “higher ups” because he’s literally leaving our store tomorrow and I thought maybe I was just overthinking it.

Screw that.

I’m on my 30 right now, but an hour ago, I heard a partner complaining about him. I asked her if she also finds his behavior weird, and she instantly agreed and got pretty fired up. She’s a minor (17) and apparently he was asking when she turns 18, saying he’s looking forward to it.

I’m sure his excuse would be that he’s glad he’ll be able to schedule her for longer hours… but he’s leaving tomorrow, so obviously that’s not the case as he won’t even be in the store anymore.

Definitely calling in to report his behavior as soon as my shift is over.
persona-2 2 points 1y ago
Report it. There is a big difference between a light touch to indicate please don’t turn around and dump that americano on me and a shoulder rub. Report him.
Heliotrope88 2 points 1y ago
When I first started working in retail there was ONE TIME my boss put his hand gently on the small of my back while showing me something on the POS computer/register. I STILL feel icky and mad about it and wished I had said something. Your new manager needs to learn this is not OK.
Necessary_Low939 1 points 1y ago
U can bring that up with him
2166K [OP] 1 points 1y ago
I considered it but at this point I’m just calling Ethics. I found out today while talking to another partner (17f) that he’s been Lowkey harassing her, asking when she turns 18, saying he can’t wait till she’s legally an adult.

Idk if she’s aware of what a massive red flag that is, but I’d seen this happen in hs where a teacher was literally grooming different students and that was one question he’d ask all of them when it started.

He could excuse it saying he’s only looking forward to it bc it means he could schedule her for longer hours, but he’s literally transferring out of our store this weekend, so even that excuse is invalid.
Necessary_Low939 2 points 1y ago
You need to report him to corporate. I think they can hide your identity since there are many females working there.
ephemereaux 1 points 1y ago
It’s definitely weird, but since you said he seems genuinely nice and chill and he even did it to an older lady, maybe it’s like something he’s used to with his mom? Idk. Not trying to justify it, I hate when anyone rubs me and he absolutely shouldn’t be touching y’all like that, but I’m wondering if it’s like an ingrained habit or if he’s actually aware he’s majorly overstepping.
2166K [OP] 1 points 1y ago
Apparently he was asking a minor at our store when she turns 18, and saying he “can’t wait” for her to hit 18.

Maybe he could say that he was only saying that because it means he can schedule her for longer hours once she’s 18… but he’s literally transferring out of our store to another one tomorrow, so that’s obviously not the case.

I also glanced at some of his social media and realized that he does seem like kind of an odd guy…
ephemereaux 1 points 1y ago
EW nvm. That’s super fucking weird lol I would be grossed out. Something like that is def worth reporting…
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C0ffeeCoffeeC0ffee 0 points 1y ago
There can definitely be a cultural aspect to this. I've noticed where I live now people at work seem much more comfortable touching each other than I've ever experienced before and I don't like it, but it's not just one person it's like everybody. So. Idk how to approach talking about it.

But here, I think it would be worth talking to him about it. I would frame it as you trying to give him a heads up for his benefit, like "Hey, I think youre doing this unintentionally and I'm worried that it could be misconstrued, and I really like you and I want you to stick around and not end up in trouble for this!" 🤷‍♀️ and then if he keeps doing it you know it's been brought to his attention and maybe it's time to talk to corporate
OneRoseDark 2 points 1y ago
"Hey, my bubble is a little bigger than seems to be average around here, so please don't touch me!"

I wouldn't even talk to this guy. No way a 40-50yo man has never been taught, told, or reminded not to touch women like this. If it were everyone, sure bring it up to him. JUST women? Nah man, he's a creeper. Go directly to jail, do not pass GO, do not collect $200. Alerting him that you're going to approach him first rather than noping out and reporting his behavior might make you more of a target, or it might mean he does it less toward/around you so you don't see what needs reporting.
swollemolle -1 points 1y ago
It's strange, yes. But if no one says anything to him, then he won't stop. So I would say yall need to stand up for yourselves and let him know that his behavior is not OK. If he refuses to stop unsolicited touching, then escalate with whoever is above him.
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