Ok. So, we've all had things that customers say. Things that make us fo a double take. Been a Siren slave for a while so I do my best to take it in stride but finally had a full brain shutdown. *OP: me, obviously *Lady: anything but one, lol
OP: Hiya, what can we do for ya?
Lady: Hello. Can I have a Venti nonfat Breve latte w/Heavy whip?
OP: ..... one more time now?
Lady: Venti nonfat Breve latte made w/ heavy whipping cream.
OP: *rubs temples and writes on cup anyways.* Ok, what else would you like?
Lady: I'd like a Strawberry Acai with no acai.
OP: .......
Lady: I don't want my daughter to have any caffeine so you NEED to JUST have the strawberry!
OP: Well, the strawberry acai is premade into a juice and already has small amounts of caffeine.
Lady: don't you have a way to separate them? SURELY there's a machine for that...🤨
OP: *rolls with the stupid* sorry, our store doesn't have that machine. Sorry about that! Anything else I can help you with?
Lady: Ugh! Typical. Fine. I'll get there a Pink Drink.
OP: ........ That's made with the Strawberry Acai base.
Lady: This is obviously too hard for you. FINE! I'll get her a tall Strawberries and cream frappuccino. But hold the Strawberries. She's allergic.
OP: ....... I'm sorry, let me get my coworker for you. Time for my break.
The End?
CoffeMugThief176 points1y ago
Dear God that was horrendous. I had people that ask for a nonfat breve latte before but... the rest? just wow.
philosopher_cat_lady57 points1y ago
I mean, technically, that would be a latte made with half nonfat milk, half breve, but of course that's not what the customer means. Oh, and then what the customer said calls for a splash of heavy cream.
olivinemultichrome35 points1y ago
She wanted nonfat, breve, AND heavy whipping cream 😂
philosopher_cat_lady2 points1y ago
True
TyrannicalKitty20 points1y ago
Would whole milk be "nonfat breve"? Or 2%?
Cathach25 points1y ago
Thought 2% was nonfat and whole 50/50...
philosopher_cat_lady1 points1y ago
I dunno. I dunno the ratio of milk to cream in whole milk. I would estimate it's about 90% milk, 10% cream. So nonfat breve would contain more cream, in that it would be 75% milk, 25% cream. Interesting question, though, and makes me want to look up how much cream is in milk.
lea-oppalove74 points1y ago
She's allergic to strawberries but let me get her a strawberry Frappuccino? Sounds like child abuse to me 🤔
OG_TerBear [OP]43 points1y ago
Wound up making a Creme frappuccino since she said "Hold the strawberries". Poor kid...
lea-oppalove27 points1y ago
That poor kid has no idea what baristas have to go thru trying to work with their mom's attempts at ordering, and most likely now hates Starbucks after that particular trip ☹
deprimada1 points1y ago
Maybe for different kids?
D7354811 points1y ago
What floors me is that she's allergic to strawberries, yet each drink for her... Is a strawberry drink... I dont understand!
philosopher_cat_lady58 points1y ago
A Syrup Creme Frappuccino it is!
paratha_aur_chutney50 points1y ago
\*flips table\* did they think that strawberry acai doesn't have strawberry in it or were they gonna ask you **TO SEPARATE THE STRAWBERRY FROM THE STRAWBERRY ACAI WITH A MACHINE ??!!!**
Strawberry acai with no acai and hold the strawberries please?
bryceofswadia25 points1y ago
This person has like no basic knowledge of the physical properties of liquids lmfao. Like, you can’t separate out caffeine from a mixed liquid. That is not possible lmfao. That’s like accidentally asking for sugar in a cold brew and then being like “can you strain the sugar out”.
paratha_aur_chutney20 points1y ago
when i went to the local cafe and asked if they have decaf chai, they said that the mix is already pre made, so i just went with another decaf drink. my mind didn't even think of "oh but could you make it decaf".
"its premade" , thats it. its premade. they cant do anything about it ffs.
miniinovaa11 points1y ago
Literally and if they did have a decaf version I bet they would’ve told you lmao
paratha_aur_chutney3 points1y ago
right !?!!
angeliic10 points1y ago
>Strawberry acai with no acai and hold the strawberries
worst way to order a cup of water
paratha_aur_chutney2 points1y ago
tbh when i read op's post i thought that if it was me, i would have served them a cup of water and called it a day :-p
tittywhipp2 points1y ago
I'm also confused about this ....also does she think strawberries have caffeine in them? 🤣🤣🤣 Where is she thinking the caffeine is?
flower_garden_8 points1y ago
Starbucks refreshers have green coffee extract. The partners at my store tell customers that a refresher has as much caffeine as a soda does.
tittywhipp1 points1y ago
I do the same thing! Just op made it seem like the caffeine is in the acai
rutherfart45 points1y ago
wait so… she wanted to get…. a strawberry (no acai) for her…. strawberry allergic daughter????? im so confused
cryingoverspiltmiIk9 points1y ago
“one overpriced ice water please”
dullnfunny31 points1y ago
American customers are built different.
RyusuiJL13 points1y ago
No, the problem is it seems like they were never finished being built at all.
[deleted]1 points1y ago
[removed]
hailvy24 points1y ago
My favorites at my store are:
Can I have a frappuccino with an extra shot?
*looks at food case with 3 kinds of cake pops* “I want a cake pop”
“Is that hot or iced?” “That’s it”
demigirlhailee3 points1y ago
was going to ask if you worked at my store, since I've dealt with all three of those today, then saw that you're the one who's store hasn't had a truck in two weeks. how's that going?
hailvy5 points1y ago
Luckily we got a truck on Tuesday so we actually have stuff now 😅
Assiqtaq24 points1y ago
I have had more than one person who thinks breve is a drink. "I'll have a breve latte with \*whatever milk\*"
"Breve is a milk, so you want a \*whatever milk\* drink?"
"Oh, I order a breve latte at \*whatever place\*, isn't that the drink?" Which, good on the few that have been willing to explain WHY they think whatever they think, I HATE the ones that just yell and refuse to think about it or explain. But yeah, from those willing to discuss it I have learned that they are not having the breve portion of the drink explained to them.
BothWeb10045 points1y ago
I've worked at two other coffee shops that use "Breve" as a drink name. It was basically a flat white with 1/2 & 1/2.
Accurate-Bumblebee1419 points1y ago
One cream base frappuccino, no flavor, coming right up.
friendlySkeletor16 points1y ago
They have to be fucking with us at this point.
OG_TerBear [OP]18 points1y ago
Legit asked my coworker if "Punk'd" still had Ashton Kutcher as the host.
chuckywucky3 points1y ago
I asked my coworker just the other day if the order she took for drive had Ashton in the van. They ordered 12 Fraps 5 min before closing 😢 . Of course my coworker is 17 and looked at me like I was a crazy person as I tried to explain Punk'd to them.
Odd_Entertainment13410 points1y ago
I’m worried that saying you don’t have the machine might encourage this lady to go to another store and believe that that’s a thing they might have and be able to do
eyelinertothestars8 points1y ago
The amount of times I’ve gotten “can I get a skinny latte with whole milk”
SomeAwareness1512 points1y ago
I used to get a lot of “can I get a black coffee with cream and sugar” *eye twitch*
heytherecomputer2 points1y ago
Good lord it hurts
sero50747 points1y ago
A NONFAT BREVE LATTE MADE WITH HEAVY WHIPPING CREAM
IM ROLLING THROWING UP AND CRYING HYSTERICALLY RHAT IS SO FUNNY OMFG
Extreme_Musician_7417 points1y ago
Mango dragon fruit with out the mango....
realnewtgeiszler6 points1y ago
Reminds me of a guy who threatened to sue our store because his daughter ordered a pink drink knowing full and well she was allergic to strawberries and they tried to blame us for her having an allergic reaction to it 🥰
mylegalusername4 points1y ago
That’s funny. There’s fruit and vegetable juices in the strawberry açaí, but the strawberry flavor comes from white grape juice. The inclusions add a mild flavor but not much.
drinkliquidclocks6 points1y ago
I have a regular who gets a strawberry acai but she tells us 100x, "NO BERRIES I AM ALLERGENIC TO STRAWBERRIES"
Like, okay... Good luck with that... Does the SAR not contain strawberry? 😗
lilangel056 points1y ago
it is made with “grape juice and other natural flavors”
Ordinary-Theory-82895 points1y ago
It doesn’t actually
drinkliquidclocks3 points1y ago
You'd think at least some of the 'natural flavor' would be strawberry? Lol
Aware-Comfortable-624 points1y ago
had a lady once say she wanted a pumpkin spice latte but as a mocha instead of a latte ( i ended up just putting mocha in it).also had a guy mobile order a pumping spice latte with no pumpkin sauce...
hailvy4 points1y ago
Yess, I had a guy yesterday show me his app and ask why he didn’t get bonus stars for buying a mocha. I asked him which drink he chose and he said he got a pumpkin spice…
heytherecomputer3 points1y ago
In the 50ish days I’ve been working for the Siren, I’ve learned that the General Public has an IQ of a fridge’s interior
hailvy1 points1y ago
After about a year and a half like me you’ll have lost all hope for humanity
Used_Thought46724 points1y ago
This is just one of the things I can’t walk away from. I will take however long it takes to explain why that makes no sense. The actual amount of frustration that builds up from all the crazy requests I know that any thing extra will be the thing that makes my little green beans snap.
TYVM1433 points1y ago
It’s incredible what Starbucks let customers get away with. It’s so fucked
Hazel_is_Trans3 points1y ago
Wait had the same customer today
Same order but way more rude and demanding
miniinovaa2 points1y ago
OP, love you but why would roll with anything she said in this conversation 😂😂 stupid customers are getting a freaking class room level education with slides from me, so they don’t bring that stupid shit back lmfao
mylegalusername2 points1y ago
We had a whole ordeal with a customer today because they forgot to say shaken and instead said *iced [__] espresso* 🤷♀️ Like just mobile order.
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