“If you don’t have the recipe, I can’t make the drink and you’re going to be charged appropriately.” It usually stops them in their tracks because the drinks cost an arm and a leg with the modifications.

In the UK we have raspberry and hazelnut and recently had a cherry frap (on the official menu). Just because it’s not your region doesn’t mean stores don’t have it - we have to put up with people asking for American only drinks all the time haha

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I use the same line on all of them--"Unfortunately, there is no secret menu, but if you have the recipe, we'll be happy to make that for you." Because especially if it's slow, I personally don't mind making some of the more heavily customized drinks. It keeps things interesting. I'd rather make some bastardized caramel raspberry mocha ridiculousness than another god damned iced caramel macchiato or vanilla bean frap. And trying to convince them to order a simpler drink is normally more of a pain in the ass than it's worth.

idk. Maybe I'm "the other Starbucks" 😅