Please take this persons advice. The people on the other comment weren’t wrong about the temperature but pulling coffee early is gross. It’s much better to offer a different brew or have them wait.

good to know, thank you!

this is the correct answer

It’s actually the opposite. The hot plate is actually a slightly lower temperature than the hot water used to brew it. If you let the water sit for a couple hours on the hot plate it’ll keep it warm, but it won’t be as hot as it was when you first brewed it. It’s designed to keep it warm just long enough until the coffee is old, but it’s not designed to make it any hotter than it already is. I don’t remember if it’s an actual policy anywhere, but personally I usually try to not pour coffee from an urn that isn’t finished brewing yet just because the first few cups are gonna be way stronger than the last few so if you pull it too early you’re gonna get coffee that’s too strong. Imagine if you used the same amount of grounds but only half the amount of water, if you pour coffee when it’s only half way done you’re getting that exact same thing.

Because it’s being poured out of the pot AS it’s being brewed. I’ve had regulars complain that their black coffee wasn’t as hot as it normally is when partners pour it before the brewer is done