Paying before completing order(self.starbucksbaristas)
submitted by Former-Highway-6665
Does anyone else get so frustrated on reg when people insert their cards before you get their name or even finish ringing the order? It happens so many times a day, like I’m not done putting all of the modifications in and they insert the card and are frustrated when it’s not working yet! (To be fair some people don’t know I have to press a button and are nice about it) But even worse, when I tell them their total and their card is already inserted but they don’t say anything so I’m sitting there waiting for them to pay. Then I ask “how are you paying today?” “Um....my CARD!” Or scanning their app while I’m typing their name because they’re too impatient and their name then shows up as “Sar986106q4ewqog91264” 😭
This is the only thing that actually annoys me otherwise rude customers make my dayyyyy like I can’t help but laugh when they’re pissed about something outta my control
SelocAvrap10 points1y ago
I used to act like I didn't notice & just complete the order, then when they complained, I'd just say "you scanned it too early for it to take your payment. You have to scan it again"
Phrasing placed enough blame on the customer that most of them would have the decency to be embarrassed, but not enough blame that they could question me
Former-Highway-6665 [OP]0 points1y ago
When they scan early and walk away😩
[deleted]1 points1y ago
[deleted]
Former-Highway-6665 [OP]1 points1y ago
Cue the deer in the headlights expression “...uuhhh..uhh... i -i already 👉scanned it uhhhh...”
mexicanitch8 points1y ago
All the fucking time!
normaldud5 points1y ago
The worst is when I see them with their phone sit there after I tell them their total and they’re like “uhhhh it’s Apple Pay???” Okay cool it would been nice if you told me ahead of time Jennifer
Former-Highway-6665 [OP]1 points1y ago
Literally!!!!! Like I can’t see your phone screen!!! They just hold it there like I’m supposed to know
dexterwolf14 points1y ago
Especially so when they just scan their phone super quickly while I’m in the middle of asking for their name, and when regulars do it like they have some authority…
Former-Highway-6665 [OP]1 points1y ago
Ikkkk like just bc I know your name doesn’t mean the person calling drinks out will...
Stovetopstuffnbox2 points1y ago
My saying is that I can stand there longer than they can, I get paid to do it
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