One lady ordered a crème brûlée latte and she kept insisting to add whipped cream. I said, “It normally comes with whipped cream”. “EXTRA WHIP” she shouts. So I hit extra whip on POS. Cool! You’re all set thank you.

She waits at bar 1, which is kinda right next to the register where she just ordered and is watching me make it. Okayyyy, not the worst but slightly blood boiling. I finish the latte and topped it off with extra whip. I hand her the drink and say thank you, have a great day! And she sets the latte down, pops off the lid, and placed her lips down to the whipped cream and SUCKED IT ALL IN ONE BREATH.

Then she casually places the lid back on, and walks out.

A woman who asked me what milk was.

English appeared to be her first language. She did not appear to have an intellectual disorder. She appeared to be oriented to time and place. She just didn’t know what milk is.

Someone came in and shaved their head in our bathroom

“ I need a tenta mango dragon fruit refresher, ALL LEMONADE NO WATER! (While having a phone conversation)” I’m assuming she’s a frequent honey citrus tea drinker with her extra lemonade nonsense. But that request really threw me off, At first, I was like “it’s made with half lemonade already, with no water… would you like extra lemonade? “NO! ALL LEMONADE!” Why do these customers have to yell at us? “Do you want a trenta lemonade with dragon fruit pieces?” “No!! I want the refresher with ALL LEMONADE… made regular!” 😑 wow. I may need a new job. I told the DTR, this woman is irrational and completely insane, she’s going to give you a hard time. She took a drink before she drove off angry… I guess it was made correctly…I don’t know, these interactions have been extra crazy since covid in my opinion.

spill the tea babes 🐸☕️

After I said ‘have a great day’, a 20 somethings man said ‘you too boobalah’ I just wasn’t expecting it and it threw me off for the rest of the day.

People asking for drinks on the rocks

young newlyweds in the drive thru, in vintage bridal wear. congrats guys, hope the lemon loaf made your special day even better

Man walked into the store, picked up a protein box, and just walked out. Like, he definitely stole it, just with too much confidence. I just stood there a bit shocked and decided it wasn't my problem bc the shift saw it happen and didn't know what to say either lol

In 2017 I had a customer order a “pepperoni mocha”

We had cleaned out our pastry case a bit early due to fruit flies, though I always made sure to tell customers we did have pastries and food when they came to the register. Anyway, a woman sees the empty case and is obviously frustrated. She asked if we had muffins and I told her we had blueberry and pumpkin. She told me she didn’t like those, so I asked her if she wanted any of our other pastries, which she did not. I told her there was a grocery store nearby (like a block away) if she really wanted a muffin. That was not a good enough answer and she stormed out. However, as she was exiting, another customer was walking in and she proceeded to stop the customer and yelled that we had no muffins. This confused the new customer who then asked me why the woman was yelling about muffins. This customer was even more confused after I told them that we did in fact have muffins.

We also used to have a regular (?) that would come in every weekend, ask us if we had soda (despite the Chipotle and several sit down restaurants near by), ask me the price of every pastry, bitch about the prices, and never buy anything. He wouldn’t even accept an ice water if we offered. He did this every Saturday evening and would come in multiple times each Saturday.

Well there was this one time I ended up chatting with my future S.O. at the handoff plane… totally didn’t see that coming.

Flat out weirdest? A couple tried having movie-theater style sex in the corner of my cafe during peak away from the bar area and cameras or a guy taking a shit in the middle of the lobby and peeing all over it 30 minutes before closing have to tie for the top spots…

A regular (well they used to be) customer came in the other day. His drink was literally being made, when he leaned over, cancelled his drink ( no refund,nothing) and walked out. We tried to explain his drink was nearly done but nope, he walked out of the store. We were so confused.

So I was taking a customer's order, when I asked them for their name or initials, they got irritated real quick. Then, they spotted my name tag and insisted that I put it under my name. I immediately was so uncomfortable and intimidated for some reason, it felt like I had to comply.

Usually, with rude/ weird customers come by, I try to get them out of the store asap, I try to make the moment right blah blah.

However, this time around, eventhoygh, I resisted at the start, I deeply regretted that I did what they demanded and that I didn't stand up for myself. Firstly, I have a south Asian name, I know that I'm not willing to just give my name around for unesseccary reasons. Secondly, how easy is it to make up a fake name? Why did it have to be my name, just for a godammm drink??

Anyways, this situation still lives rent free in my head. It taught me a big lesson on the importance of no means NO and made me realize how proud I'm of my name.

Thanks for reading my rant. Hope some baristas can take away something from my experience.

Another person came through the drive thru in a backwards car. The steering wheel was on the other side so I had to full body out the window.

lately? I had a woman in drive through that opened the lid, stuck her finger into the cup, said the foam wasn't enough that she had ordered it differently and that she could do better at home.

she wanted us to remake it, we were in the middle of a crushing rush. insane energy.

and then when i handed it back, she was super smiley and like confused that we all looked frazzled by the interaction and were trying to move onto the next car. like she wouldn't pull away because she kept waiting for me to react to her smiling. i finally raised my eyebrows and she assumed that was the same thing hahahha

also, i had a tween once tell me her drink was made wrong, it was supposed to have whip. it was in a hot cup, and i had made it, so i opened the lid, to where there was whip still intact, plainly on top, and just waited for her to clear up what she meant. she just said 'oh i've never ordered this before'. I wasn't even mad I was just totally baffled.

I was at window on DT and this couple comes up. The guy is driving and I notice the girl is wearing a collar (which idk I thought it was just like a cute choker or something). Anyways, things go normally until I had the card back, when, I kid you not, the girl leans over the passenger the driver’s seat and bites the card out of my hand and the guy yanks her back as if she was some feral animal, as I now notice she’s on a leash. It was 7:30 in the morning. Thankfully I already handed what they ordered out while the card was processing because I wouldn’t even know where to go from there.

Not at Starbucks but I worked at this restaurant -a very high end one- and this guy that seemed to be sound of mind, mid lunch just takes off of his bag a razor? Sort of? And start shaving off the dead skin off of his heel and it was so disgusting. One of the waiters had to go politely ask him to stop.

Had a couple legit making out at the window for a good few minutes. I just closed the window. My shift walks over and I tell them what's going on...it was during peak too. The guy was an absolute asshole too when I finally opened the window back up, he's like "why didn't you open the window sooner, we've been waiting for like 5 minutes!" And aggressively shoves his card into the machine and snatches the drinks. And revs his engine before driving off screeching his tires....

Either when someone ordered a water with whipped cream on top and coffee grounds on top or when a lady ordered an oatmeal not cooked with all the prices separately and cake pop crumbles on top of the dry oatmeal

Some guy had us put his name down as cream cheese the other day, not too weird but kinda odd to call out a drink for Cream Cheese

had a customer show me among us r34. it wasn't weird so much as funny as hell.

i had a very nice ?apostolic? mother and her two daughters come in and order a tall hot vanilla latte, half whole milk half sweet cream. as i’m making it she politely asks me to put whip on the top to make it “more enjoyable for her kids”. they all were going to split it i assume. it wasn’t necessarily a bad experience, just strange. reminded me of that one snl skit.

I had a group of two very young teenage girls come through on a busted down, yellow spray-painted golf cart after driving it on the highway to get to our store. We didn’t know what to do

While engaging in a meaningful conversation with a gorgeous sales lady, I totally fucked up her drink (because I was distracted) and her almond milk (after being perfectly aerated [not really]) splattered all over me. Making me look like butters in that episode of south park. 😂😂😂

some old man pulled up to the speaker box and i greeted them with the casual “Hi welcome to starbucks! What can we get started for you-“ and in almost the same voice as Hannibal lector I hear him go “helllloooo mrs. santa… mmm.. one hot chocolate… mrs. santa”
some of my coworkers thought it was cute but it definitely sent chills up my spine. first thought was that he was calling me fat

A customer was upset that we didn’t serve ice cream…

a customer literally went into the bathroom and took the most awful shit they possibly could and spread it all over the walls and the sink. we had to call hazmat

"You guys got sprite or pepsi?"

[deleted]