As the title says, I work at a licensed Starbucks in a grocery store. We’re able to take Starbucks gift cards, but we can only scan the app if it’s a bar code. I’ve been told that the QR codes shut our system down. We’re also not able to redeem points off the app at all. They do work with gold cards for some reason. For the most part, customers are cool about it, but it’s still frustrating cause a lot of people have QR codes, and we have signs that say we can redeem points. According to my team lead, the points issue has been addressed with Starbucks, but nothing’s been done. As for the QR code, my coworkers have told me that all licensed stores are unable to scan them, but if that’s the case, then why does Starbucks make it an option if it can’t be used everywhere?