“Have any fun plans today?” “I’m going to the ER right now” *shows me his mangled, bleeding hand* “…well I hope your day gets better”

This. So much.

When I ask how your day is, I probably do sort of care - unless you're smoking at the window, being an asshole, or I remember you being an asshole in the past. I do frequently tell people who say "good" unconvincingly that they don't have to lie. And I genuinely like to connect to people...for the most part. But please don't come to me looking for advice. I'm not licensed for that and I don't get paid enough for that and I am not going to be to blame if you fuck something up in your life. I don't even like to give drink recommendations. I sure as hell don't want to give you recommendations on how to tell your boyfriend you think you're not right for each other.

i had a woman visibly upset so i asked if she was ok. told me she just signed her divorce papers and started weeping. my brain errored out and i was like "damn. anyways itll be *price*"

that was the day my coworkers learned my emotional intelligence is extended only to people i know lol

I miss the days when we could ACTUALLY be a part of customers’ lives and know and care about them. Corporate doesn’t know what they want anymore because they still want us to “connect” with customers and all that, but they also want every interaction to be done in -30 seconds. Now, when customers try to share personal details instead of being helpful and supportive I just have anxiety and am like “oh, well I hope you figure it out bye.” We don’t have time to make meaningful conversation.