Starbucks Baristas: The daily grind
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Hot Tea Refills (self.starbucksbaristas)
submitted by nedcoleman
So we have a customer who lives at our Starbucks for hours each day. His drink is a vente Royal English Breakfast Tea with 4 raw sugars and cream on the side. Yesterday he came back for 8 free refills before I left, don’t know if he got more after I left. Totally legal I guess, we politely hand out the refills. An annoying drink to make during peak. Don’t know why I’m posting this, just as a human interest story I suppose.
SunBusiness8291 46 points 1y ago
It's a perk he's entitled to. He may be overusing, but most don't use this perk at all. It's ok. It probably means a lot to him. He should be tipping, tho.
nedcoleman [OP] 9 points 1y ago
That’s what I thought. I can’t imagine drinking that much liquid in 3 or 4 hours, actually haven’t paid attention to how often he hits the bathrooms as we’re too busy, but more power to him I guess.
eckinz 24 points 1y ago
I actually like many of the customers that do this. Usually, it's people that just want to be out of their house while they work - which is very understandable given the current situation. It becomes a different story when they aren't a pleasant person to be around though haha.
nedcoleman [OP] -16 points 1y ago
Yeah, but 8 refills in a couple of hours? How can he even drink that much? He’s not pleasant or unpleasant, he wears earbuds and is usually in conversation with somebody remotely so good luck on any kind of customer connection.
laughin_neon 16 points 1y ago
This customer doesn’t bother you and likes to be out of his home and picked a wallet-friendly drink, and you’re…upset by that? While I support pissing away the siren’s bottom line, doing so little that you can actually COUNT his refills seems like mayhaps you should redirect your attention elsewhere. Connect with the customers that don’t wear earphones ¯\_(ツ)_/¯
nedcoleman [OP] 3 points 1y ago
You’re totally right, I’m an asshole. My bad.
laughin_neon 7 points 1y ago
you’re better than an asshole,! sometimes we get caught up in the weird shit lol :)
be well, i hope the rest of your shifts are good!
be well, i hope the rest of your shifts are good!
heartashley 3 points 1y ago
I mean, how much water do you drink? How much should we be drinking? I could probably drink 1-2L of water really easily in a couple of hours if I'm constantly talking, maybe more - some people just prefer hot drinks.
nedcoleman [OP] 1 points 1y ago
Like I said, I’m an asshole for pointing this out, perfectly normal, my bad
peanutbutterbarbie 13 points 1y ago
i think it’s not too annoying as long as they know they gotta wait in line like everyone else and that just because it’s only a refill that their drink won’t get priority over all the other orders we’re making
nicathor 6 points 1y ago
Aren't we charging the 55 cents for refills again? We are in Seattle anyway
Ashesremindme 17 points 1y ago
As far as I know, it's free for people who have the app/card, and it charges 50 cents or whatever if they don't.
nedcoleman [OP] 8 points 1y ago
Our POS has a hot tea refill button, like a coffee refill button, and no charge is registered
nicathor 5 points 1y ago
Huh. I guess I've never had anyone get a hot tea refill to notice it's free haja
clumsycalico 2 points 1y ago
Ours are also 50-60 cents (forget exactly with tax/rewards app/all that). I wonder if it varies by location or something
clumsycalico 2 points 1y ago
Ah yes. We have one of these. She gets a venti hot tea, one tea bag in and one on the side, plus an extra venti hot water, and sugars and fixings on the side. It isn’t the 8 refills per shift that’s the problem (eat the rich), it’s that it’s complicated to ring in and put together 4 times over during peak, she’s rude, and I have no idea how a human being can physically consume so much liquid so quickly.
IcyColdBrew 1 points 1y ago
Yes the refill policy is there, but I am still going to judge a person on how wasteful this is with all the fucking cups used for the teas and the motherfucking 8 sides of cream every day! Bring a goddamn personal cup! Yeesh!
[deleted] 0 points 1y ago
[deleted]
Necessary_Low939 -1 points 1y ago
8… refills? Wtf is he that thirsty
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