My only advice is to get to know them as a person as best as possible! Everyone is nervous starting a new job and you’re gonna be the first person they meet (other than managers) and will look forward to seeing at work ((-:

1: Tell them it takes at least 6 months to get good at this job. The training plan is short, but the actual learning and implementation takes forever

2: Be their biggest supporter!! The Starbucks training plan is a mess and an overwhelming amount of information, new hires desperately need someone they can rely on for help, especially in the chaos of the holidays. My trainer was absolutely fantastic, she never made me feel like I was asking a stupid question and always stood up for me, even after I was done training. I don’t know how long I would’ve lasted at my store if it weren’t for her (I had a REALLY rough start with some SSVs)

Lots of partners forget what it’s like to be new and get impatient, add that to how snappy customers can be and new hires can burn out fast. Morale is the biggest killer and the most overlooked thing

Hi there, fellow barista trainer here.
I don’t know how well your SM will go over training with you, but there’s an entire plan laid out on the iPads. You literally read it through and follow the steps for each role. I guess this is a new thing that starbucks is doing? Anyway, just make sure to have clear communication with your SM about the training plan and make sure you know their expectations. It’s a ton of fun helping new partners learn the ropes, best of luck to ya!

Ask open-ended questions (i.e. not something that can be answered with a yes or no). Green beans are often afraid to ask questions for themselves, so if you just say "do you have any questions?" they tend to say no, then get confused later on.